
Mariona Gómez
As a Regional Partner Operations Manager - CS at Airbnb, I oversee the performance and quality of multiple... | Ireland
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Mariona Gómez’s Emails ma****@ai****.com
Mariona Gómez’s Phone Numbers 1855424****
Social Media
Mariona Gómez’s Location Ireland
Mariona Gómez’s Expertise As a Regional Partner Operations Manager - CS at Airbnb, I oversee the performance and quality of multiple outsourced sites across different regions, ensuring that they deliver exceptional customer service and meet the company's standards and expectations. I have over 7 years of experience in managing partner operations for leading global platforms such as Airbnb, Stripe, and TikTok, where I developed and implemented effective processes, policies, and best practices to optimize efficiency, productivity, and customer satisfaction. My core competencies include partner network management, process improvement, and data-driven decision making. I excel at building and maintaining strong relationships with internal and external stakeholders, collaborating with cross-functional teams, and leveraging data and analytics to identify and resolve issues, drive improvements, and enhance performance. I am passionate about creating a positive and inclusive work environment, empowering and developing my team, and delivering value to the customers and the company.
Mariona Gómez’s Current Industry Airbnb
Mariona
Gómez’s Prior Industry
Aramark Healthcare
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Paypal
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Airbnb
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Tiktok
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Stripe
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Work Experience

Airbnb
Regional Partner (Vendor / Outsourced) Operations Manager - CS
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Stripe
Global Partner (Vendor/Outsourced) Operations Manager - Safety, Risk Operations, & Financial Crimes
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Tiktok
Partner (Vendor/Outsourced) Operations Manager - Trust and Safety
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Airbnb
EMEA CX Partner (Vendor/Outsourced) Operations Manager - Interim
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Airbnb
EMEA CS Partner (Vendor/Outsourced) Operations Coordinator
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Airbnb
EMEA CX Partner (Vendor/Outsourced) Operations Coordinator - Interim
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Airbnb
EMEA CX Premium Services
Thu Oct 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Paypal
Protection Services (Buyer & Seller) - Claims and Complaints Management
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Aramark Healthcare
Hospitality Services Operations Manager - Catering, Commercial, and Retail Operations
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)