
Mary Fails
• Resolved claim edits • Claim adjustments • Answered incoming phone calls from providers and members regarding claim... | Buckeye, Buckeye, United States
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Mary Fails’s Emails mf****@az****.com
Mary Fails’s Phone Numbers No phone number available.
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Mary Fails’s Location Buckeye, Buckeye, United States
Mary Fails’s Expertise • Resolved claim edits • Claim adjustments • Answered incoming phone calls from providers and members regarding claim status • Pre-cert requests, enrollment issues, claims payment.• Point of contact for incoming calls from field offices • Resolved claims issues as received from sponsors and customer service centers • Managed workflow and incoming phone queue • Answered analysts’ questions • Trained new employees. • Responsible for timely and accurate processing of self-funded, self- administered medical and dental claims • Claims adjustment and appeals • Keyed open enrollment information into employee database • Handled inbound calls from employees and providers regarding claim status, claim adjustments and benefits.
Mary Fails’s Current Industry Blue Cross Blue Shield of Arizona
Mary
Fails’s Prior Industry
Pinnacle West Capital Corporation
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TriWest Healthcare Alliance
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Blue Cross Blue Shield of Arizona
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Work Experience

Blue Cross Blue Shield of Arizona
Customer Service Representative
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
TriWest Healthcare Alliance
Claims Analyst III
Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Pinnacle West Capital Corporation
Claims Processor
Thu Apr 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)