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Matthew Mcdonald

London-based IT manager, with fourteen years experience in customer-facing IT infrastructure support. Currently leads a geographically dispersed team... | London, England, United Kingdom

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Matthew Mcdonald’s Location London, England, United Kingdom

Matthew Mcdonald’s Expertise London-based IT manager, with fourteen years experience in customer-facing IT infrastructure support. Currently leads a geographically dispersed team providing all front-office support requirements for 16 offices across the UK and Ireland, representing over 2,000 customers. In addition to having solid, well-tested, technical ability, I’m highly proficient in process design, implementation and improvement and all aspects of IT service delivery. I am a certified lead auditor with experience of auditing against ISO 27001 (Information Security) and ISO 9001 (Quality Management) standards. I also have ITIL (Foundation) certification

Matthew Mcdonald’s Current Industry Thomson Reuters

Matthew Mcdonald’s Prior Industry
Ideal Computer Systems | Thomson Reuters

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Work Experience

Thomson Reuters

Team Lead, Technical Support

Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Thomson Reuters

Senior Desktop Engineer

Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Ideal Computer Systems

It Consultant

Sun Oct 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

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FAQ About Matthew Mcdonald

Matthew Mcdonald is located at
London, England, United Kingdom

Matthew Mcdonald is a
London-based IT manager, with fourteen years experience in customer-facing IT infrastructure support. Currently leads a geographically dispersed team providing all front-office support requirements for 16 offices across the UK and Ireland, representing over 2,000 customers. In addition to having solid, well-tested, technical ability, I’m highly proficient in process design, implementation and improvement and all aspects of IT service delivery. I am a certified lead auditor with experience of auditing against ISO 27001 (Information Security) and ISO 9001 (Quality Management) standards. I also have ITIL (Foundation) certification Thomson Reuters

Matthew Mcdonald currently works in the
Thomson Reuters

Matthew Mcdonald specializes in
London-based IT manager, with fourteen years experience in customer-facing IT infrastructure support. Currently leads a geographically dispersed team providing all front-office support requirements for 16 offices across the UK and Ireland, representing over 2,000 customers. In addition to having solid, well-tested, technical ability, I’m highly proficient in process design, implementation and improvement and all aspects of IT service delivery. I am a certified lead auditor with experience of auditing against ISO 27001 (Information Security) and ISO 9001 (Quality Management) standards. I also have ITIL (Foundation) certification