Matthew Nelson Jd Pmp
“We make a living by what we get, but we make a life by what we give.” –... | Minneapolis, Minnesota, United States
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Matthew Nelson Jd Pmp’s Emails ma****@tr****.com
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Matthew Nelson Jd Pmp’s Location Minneapolis, Minnesota, United States
Matthew Nelson Jd Pmp’s Expertise “We make a living by what we get, but we make a life by what we give.” – Winston Churchill NO ORGANIZATION LIKES CHANGE Matthew Nelson has 10 yrs as an experienced CHANGE AGENT and deploying Customer Experience Strategy in various industries. Matt has industry experience with Health & Wellness, Financial, Transportation and Telecom. A problem solver and a student of continuous improvement he introduces and drives change through Project Management, Consulting, or Process Architecture driving multiple MM strategic initiatives. Matthew is an expert with Customer Journey Mapping, Market Research, Design Theory, & Speech Analytics with focus in Customer Engagement, Call Center Optimization, VoC (NPS), Churn, Compliance, Risk & legal research. Matthew has worked on a number of projects through the entire life cycle with exposure and presentation experience to c-suite leadership. Whether working on a team or independently Matthew has been influencing change for more than 8 years applying (4) principles. 4 principles: 1. Knowing is half the battle. 2. People buy from people. 3. Let the data speak for itself. 4. The goal of meeting one is to get meeting two, and meeting two to get meeting three, etc. Recommendation "Simply put, Matt proved to be an incredibly intelligent and passionate team member, and he was relentless in his dedication to be a successful and proven winner. He eschews the status quo in favor of addressing new opportunities and challenges from many different angles and levels, resulting in new pathways and solutions. Matt is a student of continuous improvement and will bring tremendous value to any organization seeking to drive improvement and new strategies within a corporate culture and organization." -Bahram Akradi Founder, Chairman, President and CEO Life Time Fitness,
Matthew Nelson Jd Pmp’s Current Industry Truist
Matthew
Nelson Jd Pmp’s Prior Industry
Life Time Fitness
|
Ditech Financial
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Project My Neighborhood
|
Project Management Institute
|
Charter Communications
|
Optum
|
Concentrix
|
Truist
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Work Experience
Truist
Speech Manager -AVP
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Concentrix
Associate Manager - Consultant
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Optum
Associate Director - Value Realization Speech Analytics Lead
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Optum
Project Manager
Mon Oct 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Charter Communications
Speech Analyst -Contractor
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Project My Neighborhood
Co-Founder
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Project Management Institute
Membership Co-Chair - Membership Services Program Manager
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ditech Financial
Customer Experience - Market Research
Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Life Time Fitness
Retention Strategist
Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Matthew Nelson Jd Pmp Email Addresses
FAQ About Matthew Nelson Jd Pmp
-
Matthew Nelson Jd Pmp is located at
Minneapolis, Minnesota, United States -
Matthew Nelson Jd Pmp is a
“We make a living by what we get, but we make a life by what we give.” – Winston Churchill NO ORGANIZATION LIKES CHANGE Matthew Nelson has 10 yrs as an experienced CHANGE AGENT and deploying Customer Experience Strategy in various industries. Matt has industry experience with Health & Wellness, Financial, Transportation and Telecom. A problem solver and a student of continuous improvement he introduces and drives change through Project Management, Consulting, or Process Architecture driving multiple MM strategic initiatives. Matthew is an expert with Customer Journey Mapping, Market Research, Design Theory, & Speech Analytics with focus in Customer Engagement, Call Center Optimization, VoC (NPS), Churn, Compliance, Risk & legal research. Matthew has worked on a number of projects through the entire life cycle with exposure and presentation experience to c-suite leadership. Whether working on a team or independently Matthew has been influencing change for more than 8 years applying (4) principles. 4 principles: 1. Knowing is half the battle. 2. People buy from people. 3. Let the data speak for itself. 4. The goal of meeting one is to get meeting two, and meeting two to get meeting three, etc. Recommendation "Simply put, Matt proved to be an incredibly intelligent and passionate team member, and he was relentless in his dedication to be a successful and proven winner. He eschews the status quo in favor of addressing new opportunities and challenges from many different angles and levels, resulting in new pathways and solutions. Matt is a student of continuous improvement and will bring tremendous value to any organization seeking to drive improvement and new strategies within a corporate culture and organization." -Bahram Akradi Founder, Chairman, President and CEO Life Time Fitness, Truist -
Matthew Nelson Jd Pmp currently works in the
Truist -
Matthew Nelson Jd Pmp specializes in
“We make a living by what we get, but we make a life by what we give.” – Winston Churchill NO ORGANIZATION LIKES CHANGE Matthew Nelson has 10 yrs as an experienced CHANGE AGENT and deploying Customer Experience Strategy in various industries. Matt has industry experience with Health & Wellness, Financial, Transportation and Telecom. A problem solver and a student of continuous improvement he introduces and drives change through Project Management, Consulting, or Process Architecture driving multiple MM strategic initiatives. Matthew is an expert with Customer Journey Mapping, Market Research, Design Theory, & Speech Analytics with focus in Customer Engagement, Call Center Optimization, VoC (NPS), Churn, Compliance, Risk & legal research. Matthew has worked on a number of projects through the entire life cycle with exposure and presentation experience to c-suite leadership. Whether working on a team or independently Matthew has been influencing change for more than 8 years applying (4) principles. 4 principles: 1. Knowing is half the battle. 2. People buy from people. 3. Let the data speak for itself. 4. The goal of meeting one is to get meeting two, and meeting two to get meeting three, etc. Recommendation "Simply put, Matt proved to be an incredibly intelligent and passionate team member, and he was relentless in his dedication to be a successful and proven winner. He eschews the status quo in favor of addressing new opportunities and challenges from many different angles and levels, resulting in new pathways and solutions. Matt is a student of continuous improvement and will bring tremendous value to any organization seeking to drive improvement and new strategies within a corporate culture and organization." -Bahram Akradi Founder, Chairman, President and CEO Life Time Fitness, -
Matthew Nelson Jd Pmp speaks the following languages:
No languages available. -
Matthew Nelson Jd Pmp has prior experience in the following industries:
Concentrix , Optum , Optum , Charter Communications , Project Management Institute , Ditech Financial , Life Time Fitness -
Matthew Nelson Jd Pmp has the following professional experience:
Truist , Concentrix , Optum , Optum , Charter Communications , Project My Neighborhood , Project Management Institute , Ditech Financial , Life Time Fitness . -
You can view Matthew Nelson Jd Pmp’s
LinkedIn profile at LinkedIn URL. -
Matthew Nelson Jd Pmp’s work email addresses are
[email protected] . -
Matthew Nelson Jd Pmp works at
Truist
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