ma****@auspost.com.au & No phone number available.

Matthew Xerri

I have been leading the customer onboarding team at Australia Post for over three years, overseeing the end-to-end... | Australia Post, 111 BOURKE ST, Australia

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Matthew Xerri’s Emails ma****@auspost.com.au

Matthew Xerri’s Phone Numbers No phone number available.

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Matthew Xerri’s Location Australia Post, 111 BOURKE ST, Australia

Matthew Xerri’s Expertise I have been leading the customer onboarding team at Australia Post for over three years, overseeing the end-to-end onboarding of all products for new and existing customers. My goal is to ensure a positive and seamless experience that drives long-term retention and loyalty, while supporting the strategic vision and objectives of the organization. With more than five years of experience in managing sales processes, systems, and teams, I have developed strong competencies in customer experience, governance, efficiency, and innovation. I have initiated and executed several improvement projects for the implementation tools, communications, education, and governance processes, resulting in faster and smoother onboarding, reduced risk, and increased customer satisfaction. I have also built and maintained solid relationships with internal and external stakeholders, serving as the primary point of contact and facilitator for the onboarding process.

Matthew Xerri’s Current Industry Australia Post

Matthew Xerri’s Prior Industry
Anz | Mercedes Benz Financial Services | Australia Post

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Work Experience

Australia Post

Head of Customer Onboarding

Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Australia Post

Deal Enablement Centre Manager

Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Australia Post

Manager Sales System & Process

Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Mercedes Benz Financial Services

Chief Operating Officer

Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Mercedes Benz Financial Services

Senior Manager Retail/Corporate Credit

Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Mercedes Benz Financial Services

Manager Retail Credit

Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Anz

Credit Analyst/Team Leader

Sat Jan 01 1994 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Matthew Xerri Email Addresses

[email protected] Email

Matthew Xerri Phone Number

No phone number available. Phone number

FAQ About Matthew Xerri

Matthew Xerri is located at
Australia Post, 111 BOURKE ST, Australia

Matthew Xerri is a
I have been leading the customer onboarding team at Australia Post for over three years, overseeing the end-to-end onboarding of all products for new and existing customers. My goal is to ensure a positive and seamless experience that drives long-term retention and loyalty, while supporting the strategic vision and objectives of the organization. With more than five years of experience in managing sales processes, systems, and teams, I have developed strong competencies in customer experience, governance, efficiency, and innovation. I have initiated and executed several improvement projects for the implementation tools, communications, education, and governance processes, resulting in faster and smoother onboarding, reduced risk, and increased customer satisfaction. I have also built and maintained solid relationships with internal and external stakeholders, serving as the primary point of contact and facilitator for the onboarding process. Australia Post

Matthew Xerri currently works in the
Australia Post

Matthew Xerri specializes in
I have been leading the customer onboarding team at Australia Post for over three years, overseeing the end-to-end onboarding of all products for new and existing customers. My goal is to ensure a positive and seamless experience that drives long-term retention and loyalty, while supporting the strategic vision and objectives of the organization. With more than five years of experience in managing sales processes, systems, and teams, I have developed strong competencies in customer experience, governance, efficiency, and innovation. I have initiated and executed several improvement projects for the implementation tools, communications, education, and governance processes, resulting in faster and smoother onboarding, reduced risk, and increased customer satisfaction. I have also built and maintained solid relationships with internal and external stakeholders, serving as the primary point of contact and facilitator for the onboarding process.

Matthew Xerri speaks the following languages:
No languages available.

Matthew Xerri has prior experience in the following industries:
Australia Post , Australia Post , Mercedes Benz Financial Services , Mercedes Benz Financial Services , Mercedes Benz Financial Services , Anz

Matthew Xerri has the following professional experience:
Australia Post , Australia Post , Australia Post , Mercedes Benz Financial Services , Mercedes Benz Financial Services , Mercedes Benz Financial Services , Anz .