
Maurice Brown
I am an accomplished Customer Service professional with 14+ years of progressive experience spanning Operations, Customer Service, and... | Boca Raton, Florida, United States
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Maurice Brownâs Emails mb****@to****.com
Maurice Brownâs Phone Numbers No phone number available.
Social Media
Maurice Brownâs Location Boca Raton, Florida, United States
Maurice Brownâs Expertise I am an accomplished Customer Service professional with 14+ years of progressive experience spanning Operations, Customer Service, and Managerial roles. I am adept at fostering and handling daily customer service calls and escalated issues while communicating and developing meaningful business relationships and strategies to optimize organization resources. All my engagements with customers are aimed toward building real, human relationships, keeping them engaged and happy. I have over ten years of customer service and management experience both in a corporate and online remote setting. I have spent over six years in a leadership/managerial role. I've worked in industries like supply chain/logistics, clothing, eyewear, home care, and E-commerce. With my excellent interpersonal and collaboration skills, I excel at working with internal and external stakeholders in developing tailored solutions to fit customers' needs. I've helped teams and businesses in establishing and improving their support by effortlessly improving efficiency, system performance, and promoting good customer relationships. I am experienced with topmost applications, including Zendesk, Kustomer, Looker, Avaya, Pipkins Vantage Point, SAP, CRM; Likewise, an advanced user of Microsoft word and excel. My cheerful outgoing personality along with my experiences will impact positively the development of your organization. Thank you for stopping by đ Feel free to reach out to me via LinkedIn message or email if you have any questions about my professional experience. Email - [email protected]
Maurice Brownâs Current Industry Torticity
Maurice
Brownâs Prior Industry
1800flowers Com
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Bestcare Home Care
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Wndirect
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Luxottica
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Maisonette
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Torticity
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Work Experience

Torticity
Operations Manager
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) â Present
Maisonette
Vendor Support Manager
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) â Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Luxottica
Call Center Supervisor
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) â Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Wndirect
Service Support Manager
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) â Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Bestcare Home Care
Payroll Associate
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) â Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
1800flowers Com
Operations/Network Analyst
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) â Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)