Megan Reeves megan.reeves@capitalone.com & | A highly motivated Operations Manager with a passion for people leadership and nearly 10 years experience in Financial Services. Confident and highly adaptable with the ability to effectively prioritise and lead under pressure. Committed leader with strong interpersonal skills and a drive for continuous development and improvement. A proven track record of motivating and developing teams to continually improve customer journeys and elevate department performance against KPIs within Fraud Operations and Customer Service Operations.

Megan Reeves

A highly motivated Operations Manager with a passion for people leadership and nearly 10 years experience in Financial...

United Kingdom

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Megan Reeves’s Emails [email protected]

Megan Reeves’s Phone Numbers No phone number available.

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Megan Reeves’s Location United Kingdom

Megan Reeves’s Expertise A highly motivated Operations Manager with a passion for people leadership and nearly 10 years experience in Financial Services. Confident and highly adaptable with the ability to effectively prioritise and lead under pressure. Committed leader with strong interpersonal skills and a drive for continuous development and improvement. A proven track record of motivating and developing teams to continually improve customer journeys and elevate department performance against KPIs within Fraud Operations and Customer Service Operations.

Megan Reeves’s Current Industry University Of Nottingham

Megan Reeves’s Prior Industry
Capital One | University Of Nottingham

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Work Experience

University Of Nottingham

Assessments Senior Operations Manager, Head of Assessments (fixed term)

Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Capital One

Fraud Operations Delivery Lead

Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Agent Enablement Helpfiles Design and Developer Lead (secondment)

Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Payment Resolution and Operations Controls Team Front-line Manager

Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Fraud Operations Front-line Manager

Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Agent Feedback Loop Principal Process Coordinator

Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Process, Controls and Supplier Principal Coordinator (secondment)

Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Customer Relations UK Payments Team Front-Line Manager (secondment)

Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

Application Fraud Coordinator

Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Capital One

PPI FOS Team Coordinator

Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Megan Reeves

Megan Reeves is located at
United Kingdom

Megan Reeves is a
A highly motivated Operations Manager with a passion for people leadership and nearly 10 years experience in Financial Services. Confident and highly adaptable with the ability to effectively prioritise and lead under pressure. Committed leader with strong interpersonal skills and a drive for continuous development and improvement. A proven track record of motivating and developing teams to continually improve customer journeys and elevate department performance against KPIs within Fraud Operations and Customer Service Operations. University Of Nottingham

Megan Reeves currently works in the
University Of Nottingham

Megan Reeves specializes in
A highly motivated Operations Manager with a passion for people leadership and nearly 10 years experience in Financial Services. Confident and highly adaptable with the ability to effectively prioritise and lead under pressure. Committed leader with strong interpersonal skills and a drive for continuous development and improvement. A proven track record of motivating and developing teams to continually improve customer journeys and elevate department performance against KPIs within Fraud Operations and Customer Service Operations.

Megan Reeves speaks the following languages:
No languages available.

Megan Reeves has prior experience in the following industries:
Capital One , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One

Megan Reeves has the following professional experience:
University Of Nottingham , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One , Capital One .