Mell Matuguina mmatuguina@upwork.com & | Experienced Team Leader for almost 5 years with a demonstrated history of working in the Business Process Outsource industry and 3 years in the Freelancing industry as Virtual Assitant. Skilled in Customer Service, Employee Engagement, HR Coordination, Client & Employee Engagement, Implementing Company's Rule and Regulations, Managing Multiple Priorities, Data Management including Reports and Analysis, Scheduling and Attendance Management, Customer Satisfaction, and Business Process Improvement. Strong Customer Service professional skills with a total of 2 years of work experience in the fields of Health Insurance, telecommunications, Radio Satellite, and a Publishing Company. With basic knowledge in the Real Estate industry focusing on Social Media Management, Photo editing, web designing, and writing content. Was awarded the Team Leader of the Year out of 10 teams in 2014 for a Healthcare account. Have handled 20-30 full-time employees.

Mell Matuguina

Experienced Team Leader for almost 5 years with a demonstrated history of working in the Business Process Outsource...

Philippines

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Mell Matuguina’s Emails [email protected]

Mell Matuguina’s Phone Numbers No phone number available.

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Mell Matuguina’s Location Philippines

Mell Matuguina’s Expertise Experienced Team Leader for almost 5 years with a demonstrated history of working in the Business Process Outsource industry and 3 years in the Freelancing industry as Virtual Assitant. Skilled in Customer Service, Employee Engagement, HR Coordination, Client & Employee Engagement, Implementing Company's Rule and Regulations, Managing Multiple Priorities, Data Management including Reports and Analysis, Scheduling and Attendance Management, Customer Satisfaction, and Business Process Improvement. Strong Customer Service professional skills with a total of 2 years of work experience in the fields of Health Insurance, telecommunications, Radio Satellite, and a Publishing Company. With basic knowledge in the Real Estate industry focusing on Social Media Management, Photo editing, web designing, and writing content. Was awarded the Team Leader of the Year out of 10 teams in 2014 for a Healthcare account. Have handled 20-30 full-time employees.

Mell Matuguina’s Current Industry Opencare Com

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Work Experience

Opencare Com

Aged Insurance Agent

Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)

Upwork

Freelance Virtual Assistant

Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Executive Boutique Call Center

Team Lead For Lead Generation

Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Wipro Bps

Operations Team Lead For Healthcare

Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

Wipro Bps

Associate

Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Stream Global Services

Customer Service Representative

Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Convergys Banawa

Customer Service Representative

Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Apac Customer Services

Customer Service Representative

Thu Oct 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Upwork

Freelance Virtual Assistant

— Present

Skills

Languages

FAQ About Mell Matuguina

Mell Matuguina is located at
Philippines

Mell Matuguina is a
Experienced Team Leader for almost 5 years with a demonstrated history of working in the Business Process Outsource industry and 3 years in the Freelancing industry as Virtual Assitant. Skilled in Customer Service, Employee Engagement, HR Coordination, Client & Employee Engagement, Implementing Company's Rule and Regulations, Managing Multiple Priorities, Data Management including Reports and Analysis, Scheduling and Attendance Management, Customer Satisfaction, and Business Process Improvement. Strong Customer Service professional skills with a total of 2 years of work experience in the fields of Health Insurance, telecommunications, Radio Satellite, and a Publishing Company. With basic knowledge in the Real Estate industry focusing on Social Media Management, Photo editing, web designing, and writing content. Was awarded the Team Leader of the Year out of 10 teams in 2014 for a Healthcare account. Have handled 20-30 full-time employees. Opencare Com

Mell Matuguina currently works in the
Opencare Com

Mell Matuguina specializes in
Experienced Team Leader for almost 5 years with a demonstrated history of working in the Business Process Outsource industry and 3 years in the Freelancing industry as Virtual Assitant. Skilled in Customer Service, Employee Engagement, HR Coordination, Client & Employee Engagement, Implementing Company's Rule and Regulations, Managing Multiple Priorities, Data Management including Reports and Analysis, Scheduling and Attendance Management, Customer Satisfaction, and Business Process Improvement. Strong Customer Service professional skills with a total of 2 years of work experience in the fields of Health Insurance, telecommunications, Radio Satellite, and a Publishing Company. With basic knowledge in the Real Estate industry focusing on Social Media Management, Photo editing, web designing, and writing content. Was awarded the Team Leader of the Year out of 10 teams in 2014 for a Healthcare account. Have handled 20-30 full-time employees.

Mell Matuguina speaks the following languages:
No languages available.

Mell Matuguina has prior experience in the following industries:
Opencare Com , Executive Boutique Call Center , Wipro Bps , Wipro Bps , Stream Global Services , Convergys Banawa , Apac Customer Services

Mell Matuguina has the following professional experience:
Opencare Com , Upwork , Executive Boutique Call Center , Wipro Bps , Wipro Bps , Stream Global Services , Convergys Banawa , Apac Customer Services , Upwork .

You can view Mell Matuguina’s
LinkedIn profile at LinkedIn URL.

Mell Matuguina’s work email addresses are
[email protected].

Mell Matuguina works at
Opencare Com

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