Michael Barnes

Michael Barnes

Senior Customer Experience Analyst | Columbus, Ohio, United States

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Work Experience

Discover Financial Services

Senior Customer Experience Analyst

2023-11-01 — Present

Discover Financial Services

Customer Experience Analyst

2022-09-01 — 2023-04-01

Discover Financial Services

Process Owner - Authentication

2019-07-01 — 2019-11-01

Discover Financial Services

Senior Fraud Investigator

2018-07-01 — 2022-08-01

Discover Financial Services

Identity Protection

2018-01-01 — 2019-06-01

Discover Financial Services

Chargeback Specialist

2017-01-01 — 2018-01-01

Discover Financial Services

Fraud Specialist

2016-01-01 — 2017-01-01

Starbucks

Supervisor

2008-07-01 — 2016-01-01

Chipotle Mexican Grill

Crew Member

2006-01-01 — 2008-01-01

Hollister Co.

Stock Lead

2005-01-01 — 2006-01-01

Skills

finance financial services credit cards deposit products consumer lending consumer savings payments payment technology student loans personal loans

Languages

English