
Michael Carroll
I’m an experienced leader with a passion for infrastructure support, growth, and cybersecurity. I have a strong technical... | Pensacola, Florida, United States
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Michael Carroll’s Location Pensacola, Florida, United States
Michael Carroll’s Expertise I’m an experienced leader with a passion for infrastructure support, growth, and cybersecurity. I have a strong technical knowledge of building, managing, and supporting complex IT systems and have a history of being hands-on. I have a track record of analyzing, diagnosing hard to find issues, and delivering effective solutions. I am results driven, tech savvy, inclined to learn and eager to get my hands on the latest technologies to help drive business objectives. I have 20 + years’ experience in IT Infrastructure support, engineering, administration and analysis. Working with Navy Federal, I just obtained a CSM (Certified Scrum Master) along with SAFe (Scaled Agile Framework). As time allows, I will be working towards my first SECOPS certification of Security + with a potential to move into a CISSP within the next several years. Over the years, I’ve had the honor of working with some great companies and individuals. TWII, Lifeguard Ambulance, Sansio, Physio-Control and Stryker, who in December of 2021 transitioned our software division over to Volaris Group. At Sansio / Physio-Control / Stryker, I started as a Project Manager providing support and leading software implementations. They realized I had the technical background to provide further support so, I was promoted to Software Analyst. It's here that I started working with our support and development teams to document, analyze, and test our products. This is where I had the opportunity to diagnose and pinpoint extremely hard to find issues caused by end users, device failures, operating systems, and cross platform updates. In addition, my team provided image & device security support to over 3000 devices utilized by the Fire Departments of New York and Los Angeles. 12 years prior to Stryker, I started Lifeguard Ambulances first information system as the IT Manager. I was eventually promoted to Director where I continued to build and manage the department. We formed a strong team of talented individuals and I also had the privilege to work with excellent vendors like Zoll, Sansio, Dell, VMware, EMC, Symantec, and Microsoft. I am truly passionate about my work and am always eager to connect with others to provide technical solutions to problems. While I enjoy all aspects of my work, I think my favorite part is bringing people and teams together with a common goal of aligning tech & business objectives. There’s a satisfaction I receive from overcoming obstacles and completing projects. Please feel free to contact me if you have any questions or if you’d simply like to connect.
Michael Carroll’s Current Industry Navy Federal Credit Union
Michael
Carroll’s Prior Industry
Suny Oswego Graduate Studies
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Twii Interactive
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Lifeguard Ambulance Service
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Sansio Now Part Of Physio Control
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Stryker
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Physio Control Now Part Of Stryker
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Sansio Now A Part Of Volaris
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Navy Federal Credit Union
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Work Experience

Navy Federal Credit Union
Business Systems Analyst III
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Sansio Now A Part Of Volaris
Senior Staff Systems Analyst
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Stryker
Senior Staff Systems Analyst
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Physio Control Now Part Of Stryker
Staff Systems Analyst
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Sansio Now Part Of Physio Control
Business Analyst
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Lifeguard Ambulance Service
Information Systems Director
Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Twii Interactive
NOC Engineer
Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Suny Oswego Graduate Studies
Hardware and Lab Technician
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)