
Michael Cochrane
A dedicated, analytical, and bilingual technical implementation specialist, technical trainer and technical support engineer with first-class experience gained... | Montreal, Quebec, Canada
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Michael Cochrane’s Emails mi****@vi****.ca
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Michael Cochrane’s Location Montreal, Quebec, Canada
Michael Cochrane’s Expertise A dedicated, analytical, and bilingual technical implementation specialist, technical trainer and technical support engineer with first-class experience gained with complex software upgrades and installations, training and webinar development and delivery and technical support experience. Organized and adaptable team player with excellent customer focus and problem solving ability who is willing to travel. Specialties: Expert experience with Explorance Blue and other Explorance product software. Experience at working in both Unix and MS Windows Server environments and with Oracle or MS SQL Server relational databases. Excel at troubleshooting, working fast, learning quickly and cooperating in a team and able to work in high stress situations to meet deadlines. Expertise at coaching peers on a one on one basis and taught courses in formal settings for up to 15 people.
Michael Cochrane’s Current Industry Wolters Kluwer Tax And Accounting
Michael
Cochrane’s Prior Industry
Canadian National Railways
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Sts Systems
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Nsb Retail
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Nsb Retail Epicor Retail
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Explorance
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Alorica
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Wolters Kluwer Tax And Accounting
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Work Experience

Wolters Kluwer Tax And Accounting
Senior Customer Service Technical Associate
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Alorica
Customer Experience Agent - Technical Support
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Explorance
Senior Training Specialist
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Explorance
Solutions Engineer
Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Explorance
Product Engineer
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Explorance
Software Implementation Consultant
Thu Sep 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Nsb Retail Epicor Retail
Senior Technical Consultant
Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Nsb Retail
Technical Consultant
Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Sts Systems
Technical Support
Sat Feb 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Canadian National Railways
DATABASE PROGRAMMER AND TECHNICAL SUPPORT
Mon May 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)