
Michael Copping
.. IT and computer operations experience including interfacing with the client, coordinating requests, issues and project management for... | Dallas-Fort Worth Metroplex, Dallas-Fort Worth Metroplex, United States
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Michael Copping’s Emails mc****@at****.net
Michael Copping’s Phone Numbers No phone number available.
Social Media
Michael Copping’s Location Dallas-Fort Worth Metroplex, Dallas-Fort Worth Metroplex, United States
Michael Copping’s Expertise .. IT and computer operations experience including interfacing with the client, coordinating requests, issues and project management for mainframe, midrange, web hosting and desktop computer platforms. .. Experience includes data networks. .. Wrote documentation for Quality Management Systems, managed and coordinated projects with major clients in the Automobile Industry and Media Research. .. Reputation for strong problem solving, diagnostic and follow-up skills, being a valuable asset to all team members, executives and clients, and improving processes by translating client needs into technical requirements. .. Managed large client accounts, teams and large enterprise projects. .. Extensive experience as a client service representative, project manager, escalation manager and service delivery coordinator. Specialties: Asset Management, Client Relationship Management, Customer Support Service, Document Controller, Hardware Support, (Information Technology Infrastructure Library) ITIL Incident Management, ITIL Problem Management, Information Technology, ISO 9000, Just In Time, Knowledge Database, Lean Six Sigma, Mainframe Operations, Microsoft Office Suite, QMS, Print Services and Distribution, Project Management, Service Desk Support, Team Building, Training Material Documents
Michael Copping’s Current Industry Nebraska Furniture Mart
Michael
Copping’s Prior Industry
Toys By Roy
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Freeport Mcmoran New Orleans
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Electronic Data Systems
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Hpe Security Data Security
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Lee Hecht Harrison
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Jpmorgan Chase
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Collabera
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In Career Transition
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Citi
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Nebraska Furniture Mart
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Work Experience

Nebraska Furniture Mart
Living Room Sales Associate
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
In Career Transition
ITIL Incident Manager
Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Citi
ITIL Major Incident Manager
Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
In Career Transition
ITIL Production Assurance Incident Manager - Looking
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Jpmorgan Chase
Production Assurance Incident Manager
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Collabera
Production Assurance Incident Manager
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Lee Hecht Harrison
Client
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Hpe Security Data Security
(Information Technology Infrastructure Library) ITIL Incident Manager
Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Electronic Data Systems
Client Support Representative/Advanced Business Service Analyst
Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Electronic Data Systems
Advanced/Senior Operator at Plano SMC
Thu Oct 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Electronic Data Systems
Computer Operator for the Freeport McMoRan account
Thu Jun 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Oct 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time)
Freeport Mcmoran New Orleans
Print Operations and Print Services
Mon Apr 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)
Toys By Roy
Store Manager - New Orleans, LA
Thu May 01 1980 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time)
Toys By Roy
Employee Staff/Assistant Manager - New Orleans, LA
Fri Jun 01 1979 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 1980 00:00:00 GMT+0000 (Coordinated Universal Time)