
Michael Light
I have a unique background in benefits (on both the consumer side and administration side), customer service, implementation... | Carol Stream, Illinois, United States
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Michael Light’s Emails ml****@ri****.com
Michael Light’s Phone Numbers No phone number available.
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Michael Light’s Location Carol Stream, Illinois, United States
Michael Light’s Expertise I have a unique background in benefits (on both the consumer side and administration side), customer service, implementation and onboarding of companies onto HR and Insurance platforms, medical administrative processing, and account management. Over 2 years of leadership experience, 10+ years of customer service experience in a diverse range of employment settings such as; benefit management, insurance application, and insurance processing. These opportunities have built skills in analytical thinking, timely resolution and accuracy in fast paced environments. Upholds a professional work demeanor with all clients and coworkers to answer inquiries and respond with resolutions quickly. Accustomed to multitasking on different data platforms to complete projects. My most recent experience has further developed skills in problem solving, troubleshooting for our current benefits platform to find answers for a broad range of questions, while coordinating and delegating incoming issues to the correct departments via phone or email. Utilizes time management daily to meet goals with quality and efficiency. A fluid learner in new environments and platforms and currently looking for new opportunities to excel and grow within my career path.
Michael Light’s Current Industry Rippling
Michael
Light’s Prior Industry
Conduent
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Paylocity
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Rippling
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Work Experience

Rippling
Customer Support Team Lead
Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Rippling
Senior Customer Support Specialist
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Paylocity
Benefit Account Manager
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Conduent
Eligibility Specialist
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)