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Michael Robert

► What Drives Me— As a hands-on billing systems expert, I’ve spent the last 20 years in the telecommunications... | Castle Rock, Colorado, United States

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Michael Robert’s Emails [email protected]

Michael Robert’s Phone Numbers No phone number available.

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Michael Robert’s Location Castle Rock, Colorado, United States

Michael Robert’s Expertise ► What Drives Me— As a hands-on billing systems expert, I’ve spent the last 20 years in the telecommunications industry working with both carriers and vendors, transforming business organizations by establishing and managing forward-thinking, client-friendly, cost-effective billing systems. I am dedicated to a leading with a hands-on approach and being actively involved in the entire project, from A to Z. As a trusted advisor on executive teams, I have been instrumental in conceptualizing, developing, and launching streamlined automated processes that drive customer profitability and enhance the user experience thus providing the best solutions to align business strategy with innovative technology. ►Areas I Excel In— As a key contributor on various projects, I have executed on a multitude of billing and customer care systems implementations, while supporting and managing operations, systems analysts, and configuration teams. I offer an intuitive mindset with excellent problem-solving abilities and strong analytical skills to truly understand how effective systems and technology affects business today and in the future. I am bilingual in Spanish and English, and have supported key accounts, both on and offshore. I am skilled at devising critical documentation. ►My Leadership Style— I have built and managed small and large teams throughout my career, rapidly gaining trust to drive projects that exceed organizational objectives. I am passionate about working with cross-functional teams, building long-term, loyal relationships with both internal and external customers. I have proven success providing training and support to clients, vendors, and IT teams.

Michael Robert’s Current Industry Wow Internet Cable And Phone

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Work Experience

Wow Internet Cable And Phone

Director, Customer Management System Development

Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Wow Internet Cable And Phone

Senior Billing Operations Manager

Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Intelepeer

Billing Systems Engineer

Thu Nov 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Cricket Communications

Manager - IT Billing Services

Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Cricket Communications

Manager/Project Management—IT Billing Services

Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)

Cricket Communications

Manager for the Application Operations—IT Billing Services

Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Nov 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Cricket Communications

IT Project Manager II—IT Billing Services

Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Att Wireless

Systems Analyst

Tue Jun 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Puerto Rico Telephone

Supervisor of Billing Systems

Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)

Amdocs

Billing Manager

Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Michael Robert Email Addresses

[email protected] Email

Michael Robert Phone Number

No phone number available. Phone number

FAQ About Michael Robert

Michael Robert is located at
Castle Rock, Colorado, United States

Michael Robert is a
► What Drives Me— As a hands-on billing systems expert, I’ve spent the last 20 years in the telecommunications industry working with both carriers and vendors, transforming business organizations by establishing and managing forward-thinking, client-friendly, cost-effective billing systems. I am dedicated to a leading with a hands-on approach and being actively involved in the entire project, from A to Z. As a trusted advisor on executive teams, I have been instrumental in conceptualizing, developing, and launching streamlined automated processes that drive customer profitability and enhance the user experience thus providing the best solutions to align business strategy with innovative technology. ►Areas I Excel In— As a key contributor on various projects, I have executed on a multitude of billing and customer care systems implementations, while supporting and managing operations, systems analysts, and configuration teams. I offer an intuitive mindset with excellent problem-solving abilities and strong analytical skills to truly understand how effective systems and technology affects business today and in the future. I am bilingual in Spanish and English, and have supported key accounts, both on and offshore. I am skilled at devising critical documentation. ►My Leadership Style— I have built and managed small and large teams throughout my career, rapidly gaining trust to drive projects that exceed organizational objectives. I am passionate about working with cross-functional teams, building long-term, loyal relationships with both internal and external customers. I have proven success providing training and support to clients, vendors, and IT teams. Wow Internet Cable And Phone

Michael Robert currently works in the
Wow Internet Cable And Phone

Michael Robert specializes in
► What Drives Me— As a hands-on billing systems expert, I’ve spent the last 20 years in the telecommunications industry working with both carriers and vendors, transforming business organizations by establishing and managing forward-thinking, client-friendly, cost-effective billing systems. I am dedicated to a leading with a hands-on approach and being actively involved in the entire project, from A to Z. As a trusted advisor on executive teams, I have been instrumental in conceptualizing, developing, and launching streamlined automated processes that drive customer profitability and enhance the user experience thus providing the best solutions to align business strategy with innovative technology. ►Areas I Excel In— As a key contributor on various projects, I have executed on a multitude of billing and customer care systems implementations, while supporting and managing operations, systems analysts, and configuration teams. I offer an intuitive mindset with excellent problem-solving abilities and strong analytical skills to truly understand how effective systems and technology affects business today and in the future. I am bilingual in Spanish and English, and have supported key accounts, both on and offshore. I am skilled at devising critical documentation. ►My Leadership Style— I have built and managed small and large teams throughout my career, rapidly gaining trust to drive projects that exceed organizational objectives. I am passionate about working with cross-functional teams, building long-term, loyal relationships with both internal and external customers. I have proven success providing training and support to clients, vendors, and IT teams.

Michael Robert speaks the following languages:
No languages available.

Michael Robert has prior experience in the following industries:
Wow Internet Cable And Phone , Intelepeer , Cricket Communications , Cricket Communications , Cricket Communications , Cricket Communications , Att Wireless , Puerto Rico Telephone , Amdocs

Michael Robert has the following professional experience:
Wow Internet Cable And Phone , Wow Internet Cable And Phone , Intelepeer , Cricket Communications , Cricket Communications , Cricket Communications , Cricket Communications , Att Wireless , Puerto Rico Telephone , Amdocs .