
Michael Smith
12 years of networking/IT Support experience Over 8 years experience supporting DoD and Intel customers as a software and... | Fairfax County, Virginia, United States
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Michael Smith’s Location Fairfax County, Virginia, United States
Michael Smith’s Expertise 12 years of networking/IT Support experience Over 8 years experience supporting DoD and Intel customers as a software and systems analyst. I am currently working on a 6 month project to assist the DIA with application virtualization as part of a planned migration from XP to Windows 7 desktops. I specialize in Microsoft Operating System Server/Workstation support. This includes a broad range of machines, including Compaq Computer hardware, ranging from high-end 8500 model servers to DL360’s and Dell PowerEdge Servers. I have a broad knowledge of Windows 2003, 2008 and XP Operating Systems. Software Skills include: Workstation Windows OS (XP,7.0), Remedy, MS Exchange, MS Office 2007-10, MS Server NT – 2008, VPN, Linux, Virtualized (VMWare Vsphere and Vcenter). Work in all facets of IT Help Desk processes for an organization of approximately 250 users; to include problem solving, troubleshooting and maintenance of all workstations and peripherals. Key areas include: Tandberg VTC administration and support; Windows OS-based server and workstation administration and engineering; Citrix XenApp administration and support; As a member of the applications server team, I work with the server/OS engineers and the application developers and project managers to ensure successful deployments of the SPAN applications. Working experience with application remediation and virtualization on Windows 7 platform. Functional knowledge of Installers, packaging/virtualization tools such as Wise Package Studio, MS APP-V sequencing. application/OS deployment using System Center Configuration Manager and SWV.
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Smith’s Prior Industry
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Work Experience

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Senior System Engineer II
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
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System Administrator
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Cscdatatrac
Networking Technician
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Ratner Companies
Helpdesk/Software Support
Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Pbs Endo
Office Computer Administrator
Thu Jun 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)