
Miguel Schultz
I am a quality-driven and customer-obsessed leader who works for medical device companies. Leveraging my vast technical and... | Cedar, Minnesota, United States
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Miguel Schultz’s Emails mi****@me****.com
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Miguel Schultz’s Location Cedar, Minnesota, United States
Miguel Schultz’s Expertise I am a quality-driven and customer-obsessed leader who works for medical device companies. Leveraging my vast technical and business experience, From pre-sales engineering to end-user technical support, I act as a crucial SME on the ins and outs of complex medical device systems. Throughout my career, I have demonstrated my ability to accelerate revenue growth and customer satisfaction. Moreover, I establish processes and procedures that boost profits for device developers/manufacturers. My initiatives directly impact KPIs in every category. Highlights of my career include: - Won 2 “Engage” Awards from Medtronic for outstanding cross-functional collaboration. - Transformed the physician-facing knowledgebase on an interventional lung system. - Saved 2-3 labor hours per week for Medtronic by reorganizing physical inventory pace. The key to my success is my dedication to empowering people through training, leadership, and mentorship. Strong business results can only come from customers, employees, and stakeholders who feel confident in their abilities. Therefore, I go above and beyond to support all parties at every stage of the customer journey. When I’m not helping physicians or employees, I enjoy woodworking and listening to audiobooks while exercising. To add a high-impact customer service leader to your network, please connect with me on LinkedIn. Core Competencies: Customer Service Hospitals and Healthcare Providers Enterprise Accounts Medical Devices Healthcare Innovation Customer Satisfaction Program Management Project Management Customer Requirements Compliance KPIs Operations Budgets Technical Support Cross-Functional Teams Team Leadership Continuous Improvement Coaching Mentorship Training
Miguel Schultz’s Current Industry Medtronic
Miguel
Schultz’s Prior Industry
Pediatric Home Service
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Coram Speciality Infusion Services
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Aerotek
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Complete Auto Service
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Psb And Mars
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Medtronic
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Mds Trailer Rentals
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Mds Cleaning Services
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Work Experience

Medtronic
Sr Technical Services Specialist
Mon Jan 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Mds Cleaning Services
Business Owner
Sun Jan 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Mds Trailer Rentals
Business Owner
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Medtronic
Technical Services Specialist
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Medtronic
Associate Technical Services Specialist
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Psb And Mars
Training and Development Instructor
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Complete Auto Service
Service Advisor
Fri Apr 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Aerotek
Contractor to Prime Therapeutics
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Coram Speciality Infusion Services
Sr. Assistant
Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Pediatric Home Service
Admissions Supervisor
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)