Millicent M

Millicent M

Senior Director, Buyer Services at IAA | Chicago, Illinois, United States

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Work Experience

IAA

Senior Director, Buyer Services

2021-07-01 — Present

Midwest Contact Center Association

Board Member

2020-01-01 — Present

Association for Supply Chain Management

Director, Customer Relations

2018-05-01 — 2021-07-01

Trustmark Companies

Director, Customer Output

2017-10-01 — 2018-05-01

Santanna Energy Services

Operations Manager

2016-05-01 — 2017-10-01

Elkay Manufacturing

Customer Service Manager - inbound and offline Contact Center

2013-05-01 — 2016-01-01

U.S Cellular/Xerox

Operations Manager, Social Media, Click to Chat, and Customer Service

2013-01-01 — 2013-05-01

U.S. Cellular

Customer Service Manager

2008-06-01 — 2012-12-01

U.S. Cellular

Supervisor Customer Service

2005-03-01 — 2008-06-01

Empire Today

Supervisor Customer Service

2002-02-01 — 2005-03-01

Skills

salvage auto auction parts cars & trucks recovered theft vehicles fleet lease & rental vehicles vehicle donations to charities total loss disposition dealer vehicles insurance auto auctions auction houses automotive

Languages

English