
Monique Mitchell
Over my extensive experience, I have established a robust career in the telecommunications and contact centre industry. I... | Sydney, Sydney, Australia
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Monique Mitchell’s Emails mo****@co****.com
Monique Mitchell’s Phone Numbers No phone number available.
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Monique Mitchell’s Location Sydney, Sydney, Australia
Monique Mitchell’s Expertise Over my extensive experience, I have established a robust career in the telecommunications and contact centre industry. I have led and supported large, complex and multinational global operations of up to 4000 employees across diverse cultural geographies and socio-economic backgrounds. I am passionate about employee experience and about making a positive impact through the development of tools and strategies that attract the best people. I believe in supporting people to thrive and do the best work of their career, in turn enabling organisations to retain and nurture top talent. As a creative and outcome driven professional, I am looking to use my experience in change management and talent attraction, retention and development to enhance employee and customer outcomes.
Monique Mitchell’s Current Industry Commonwealth Bank
Monique
Mitchell’s Prior Industry
Optus
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Commonwealth Bank
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Work Experience

Commonwealth Bank
Senior Change Manager
Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Commonwealth Bank
Change Manager
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Standards Lead - Talent
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Transformation Lead/Change Manager
Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Project Spring Business Tester
Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Fixed Case Management Team Leader
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Uni-Fi Trial Team Leader
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
CSA HFC/NBN Frontline Team Leader
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Optus
Technical Support Consultant
Fri Feb 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)