
Narender Singh
With over 20 + Years of insightful experience in all facets of collections and operations management, my expertise... | New Delhi, Delhi, India
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Narender Singh’s Emails na****@re****.com
Narender Singh’s Phone Numbers No phone number available.
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Narender Singh’s Location New Delhi, Delhi, India
Narender Singh’s Expertise With over 20 + Years of insightful experience in all facets of collections and operations management, my expertise entails success in process enhancement, cost minimisation, sales, human resource management, development, CRM and transitions of tele calling units. Currently associated with Capriglobal Capital Limited , in the capacity of Vice President(National Collection Manager) field collections for (HL/LAP & MSME), my scope of responsibilities encompasses overall accountability of all activities related to Strategic Planning and Operations Management, Delinquency Reduction, Key Account Management, Financial Performance Management, Talent Retention and Employee development across all levels besides Project Management and Transition Management. Career Highlights: 1-Devised and effectuated long term strategic plans that were instrumental in achieving goals for collections. 2-Formulated and executed multiple strategies such as High Risk Dialer strategy & manual strategy that minimized losses. 3-Identified and developed new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat/ referral business. 4-Conducted appraisals & provided feedback for continuous growth & talent development. Streamlined performance measures, appraisals & incentive structures for moving Field Collection into Tele collection. 5-Delivered on finance objectives through monitoring cost of collections and enhancing capacity utilization resulting into more productivity with same/less numbers of employees. 6-layed a key role in migration of tele collection set up from Noida to Gurgaon in 2010.
Narender Singh’s Current Industry Capri Global Capital
Narender
Singh’s Prior Industry
Hdfc Bank
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Citi Group Global Services
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Citibank
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Citi
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Home Credit
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Indiabulls Housing Finance
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Capri Global Capital
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Work Experience

Capri Global Capital
National Collection Head (Sr.VP)
Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Capri Global Capital
Vice President - (ZCM) Collections Housing
Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Indiabulls Housing Finance
Assistant General Manager - Collections
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Home Credit
Collection Manager-India
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Dec 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Citi
Regional Collection Manager
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Citibank
Sales-Credit Card Loans
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Citi Group Global Services
Citi Phone - Cards Division
Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Hdfc Bank
Sr Officer
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Dec 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)