
Nathalie Morand
I have have a strong background as a Service Delivery Manager, showcasing exceptional service management and leadership... | Grenoble, Grenoble, France
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Nathalie Morand’s Emails na****@fr****.fr
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Nathalie Morand’s Location Grenoble, Grenoble, France
Nathalie Morand’s Expertise I have have a strong background as a Service Delivery Manager, showcasing exceptional service management and leadership skills. My role at Schneider Electric involved overseeing end-to-end service delivery, from development to support, and managing relationships with providers and internal teams. Additionally, I successfully enhanced employee experience through proactive initiatives and effective process management. My ability to lead teams, drive innovation, and promote continuous improvement is noteworthy. Furthermore, my previous experience in IT services management and expertise in contract management have further strengthened my profile as a results-driven leader. For instance, at Schneider Digital, I ensured an enhanced daily employee journey, lifecycle, and satisfaction, while i my previous experience as a contractor , I facilitated the onboarding of a new service desk management supplier and implemented process improvements to enhance service desk skills and problem management.
Nathalie Morand’s Current Industry Schneider Electric
Nathalie
Morand’s Prior Industry
Schneider Electric
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Work Experience

Schneider Electric
Europe Service delivery manager
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present