Neil Duncan
High performing award winner. Internal Audit Practitioner Experienced people leader and customer experience & contact centre coach / team leader.... | Sunderland, Sunderland, United Kingdom
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Neil Duncan’s Emails ne****@bg****.co
Neil Duncan’s Phone Numbers 44173337****
Social Media
Neil Duncan’s Location Sunderland, Sunderland, United Kingdom
Neil Duncan’s Expertise High performing award winner. Internal Audit Practitioner Experienced people leader and customer experience & contact centre coach / team leader. Currently working in the general insurance industry. Proven track record of leading people to deliver high quality, low effort customer experiences through creating an inclusive and engaged team. Skilled in people leadership, networking, stakeholder management and ultimately providing the best customer experience. My achievements include - * Multiple time company high performer in my roles * Key member of designing, delivering and leading a new, highly achieving business function - handling complex escalated complaints, knowledge expertise, IT support and underwriting referrals * Being part of leadership team that led a unique, multi function support unit to be recognised at awards. * successfully designed bespoke quality for support unit
Neil Duncan’s Current Industry Markerstudy Insurance
Neil
Duncan’s Prior Industry
Bgl
|
Markerstudy Insurance
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Work Experience
Markerstudy Insurance
Risk Assurance Analyst
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bgl
Customer Experience Coach
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Bgl
Operational Support Ambassador
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Bgl
Customer Service Representative
Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Neil Duncan Email Addresses
Neil Duncan Phone Number
FAQ About Neil Duncan
-
Neil Duncan is located at
Sunderland, Sunderland, United Kingdom -
Neil Duncan is a
High performing award winner. Internal Audit Practitioner Experienced people leader and customer experience & contact centre coach / team leader. Currently working in the general insurance industry. Proven track record of leading people to deliver high quality, low effort customer experiences through creating an inclusive and engaged team. Skilled in people leadership, networking, stakeholder management and ultimately providing the best customer experience. My achievements include - * Multiple time company high performer in my roles * Key member of designing, delivering and leading a new, highly achieving business function - handling complex escalated complaints, knowledge expertise, IT support and underwriting referrals * Being part of leadership team that led a unique, multi function support unit to be recognised at awards. * successfully designed bespoke quality for support unit Markerstudy Insurance -
Neil Duncan currently works in the
Markerstudy Insurance -
Neil Duncan specializes in
High performing award winner. Internal Audit Practitioner Experienced people leader and customer experience & contact centre coach / team leader. Currently working in the general insurance industry. Proven track record of leading people to deliver high quality, low effort customer experiences through creating an inclusive and engaged team. Skilled in people leadership, networking, stakeholder management and ultimately providing the best customer experience. My achievements include - * Multiple time company high performer in my roles * Key member of designing, delivering and leading a new, highly achieving business function - handling complex escalated complaints, knowledge expertise, IT support and underwriting referrals * Being part of leadership team that led a unique, multi function support unit to be recognised at awards. * successfully designed bespoke quality for support unit -
Neil Duncan speaks the following languages:
No languages available. -
Neil Duncan has prior experience in the following industries:
Bgl , Bgl , Bgl -
Neil Duncan has the following professional experience:
Markerstudy Insurance , Bgl , Bgl , Bgl . -
You can view Neil Duncan’s
LinkedIn profile at LinkedIn URL. -
Neil Duncan’s work email addresses are
[email protected] . -
Neil Duncan works at
Markerstudy Insurance
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