Nelson Munoz nmunoz@p3i-inc.com & | Air Force Veteran with over 25 years experience working in the Information Technology field as a Systems Architect, Systems Engineer, and Computer Operations Lead. Expert on hardware, software, and networks including installation, configuration, design, and troubleshooting in multiple operating system environments. Provides senior level technical system support for the AOC Weapon System (WS) Long Term Modification & Sustainment contract. Plans and directs upgrades and enhancements of Core, C2, and Citrix systems during Recurring Event installations at multiple AOC sites. Recognized expert on troubleshooting, identifying, and resolving system problems during installation events. Provides technical remote support to multiple fielding teams, ensuring on-time upgrades of critical systems. Participates in special projects as required, to include testing of new Engineering Change Requests (ECR) scheduled for future release. Expertly support all levels of the AOC WS install process from Kickoff to Final Design Review, Installation and Functional Evaluation. Technical SME for Citrix XenApp/XenDesktop and NetScaler upgrades, routinely interfacing with Tier 2 Help Desk personnel on fix actions in support of fielding events. Recognized expert within VMWare virtualized environment in support of Windows 2012/2008 server upgrades, SQL database installation and administration, Security patch installations and remediation, Citrix Server Farm upgrades, Active Directory and Group Policy maintenance, and diverse software upgrades. Specialties: Operating Systems: Windows Server 2012/2008/2003, Windows 10/8/7/XP/98/95/NT, Linux, Sun Solaris Specialized Software: Citrix (XenApp/StoreFront 6.5/7.6, Provisioning Server 6.1/7.13, Web Interface 5.4, StoreFront 3.0, Licensing Server 11.11.1/13.0, NetScaler 9.3/10.0/12.0), VMware vSphere (ESXi) 5.1/6.0, Active Directory, MS SQL Server 2008, Prephix 5.0, Standard Desktop Client (SDC), Transverse 1.8/1.9, Microsoft E-Mail Server 2007/2013 (Hub, Client Access, Mailbox Server), Host Based Security System (HBSS) McAfee ePolicy Orchestrator 4.6.8/5.3.1, Assured Compliance Assessment Solution System (ACAS) 5.4, MS SharePoint Server 2010, MS System Configuration Control Manager (SCCM) 2007, MS Office Pro 2010/2013, HP Device Manager 4.5/4.7, Norton/Symantec Endpoint Protection, Communication Security (COMSEC) Hardware: HP T610 Thin Client, Citrix NetScaler MPX 5500/9700/10500 FIPS, Dell PowerEdge Server series, Dell OptiPlex and Precision workstations

Nelson Munoz

Air Force Veteran with over 25 years experience working in the Information Technology field as a Systems Architect,...

Hampton, Virginia, United States

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Nelson Munoz’s Location Hampton, Virginia, United States

Nelson Munoz’s Expertise Air Force Veteran with over 25 years experience working in the Information Technology field as a Systems Architect, Systems Engineer, and Computer Operations Lead. Expert on hardware, software, and networks including installation, configuration, design, and troubleshooting in multiple operating system environments. Provides senior level technical system support for the AOC Weapon System (WS) Long Term Modification & Sustainment contract. Plans and directs upgrades and enhancements of Core, C2, and Citrix systems during Recurring Event installations at multiple AOC sites. Recognized expert on troubleshooting, identifying, and resolving system problems during installation events. Provides technical remote support to multiple fielding teams, ensuring on-time upgrades of critical systems. Participates in special projects as required, to include testing of new Engineering Change Requests (ECR) scheduled for future release. Expertly support all levels of the AOC WS install process from Kickoff to Final Design Review, Installation and Functional Evaluation. Technical SME for Citrix XenApp/XenDesktop and NetScaler upgrades, routinely interfacing with Tier 2 Help Desk personnel on fix actions in support of fielding events. Recognized expert within VMWare virtualized environment in support of Windows 2012/2008 server upgrades, SQL database installation and administration, Security patch installations and remediation, Citrix Server Farm upgrades, Active Directory and Group Policy maintenance, and diverse software upgrades. Specialties: Operating Systems: Windows Server 2012/2008/2003, Windows 10/8/7/XP/98/95/NT, Linux, Sun Solaris Specialized Software: Citrix (XenApp/StoreFront 6.5/7.6, Provisioning Server 6.1/7.13, Web Interface 5.4, StoreFront 3.0, Licensing Server 11.11.1/13.0, NetScaler 9.3/10.0/12.0), VMware vSphere (ESXi) 5.1/6.0, Active Directory, MS SQL Server 2008, Prephix 5.0, Standard Desktop Client (SDC), Transverse 1.8/1.9, Microsoft E-Mail Server 2007/2013 (Hub, Client Access, Mailbox Server), Host Based Security System (HBSS) McAfee ePolicy Orchestrator 4.6.8/5.3.1, Assured Compliance Assessment Solution System (ACAS) 5.4, MS SharePoint Server 2010, MS System Configuration Control Manager (SCCM) 2007, MS Office Pro 2010/2013, HP Device Manager 4.5/4.7, Norton/Symantec Endpoint Protection, Communication Security (COMSEC) Hardware: HP T610 Thin Client, Citrix NetScaler MPX 5500/9700/10500 FIPS, Dell PowerEdge Server series, Dell OptiPlex and Precision workstations

Nelson Munoz’s Current Industry Datum Government Solutions

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Work Experience

Datum Government Solutions

Information System Security Officer at Datum Government Solutions

Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Datum Software Inc.

AOC Systems SME

Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)

General Dynamics Information Technology

AOC Systems Engineer

Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

Jacobs

AOC Systems Engineer

Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

P3I, Incorporated

AOC C2/ISR Systems Engineer

Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)

SAIC

Systems Architect / IT Project Manager

Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

SAIC

Senior Systems Engineer / Site Installation Lead

Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

SAIC

Air Force Central (AFCENT) Command AOC Site Support Lead

Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

General Dynamics C4 Systems

Configuration Specialist Staff

Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

General Dynamics Information Technology

Configuration Manager, Air and Space Operations Center (AOC)

Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Dynamic Process Solutions Inc. (DPSI)

Lead Systems Analyst

Tue Apr 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)

United States Air Force

Supervisor, Command and Control Information Systems

Mon Mar 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

United States Air Force

Systems Administrator/Help Desk Supervisor

Sat Mar 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

FAQ About Nelson Munoz

Nelson Munoz is located at
Hampton, Virginia, United States

Nelson Munoz is a
Air Force Veteran with over 25 years experience working in the Information Technology field as a Systems Architect, Systems Engineer, and Computer Operations Lead. Expert on hardware, software, and networks including installation, configuration, design, and troubleshooting in multiple operating system environments. Provides senior level technical system support for the AOC Weapon System (WS) Long Term Modification & Sustainment contract. Plans and directs upgrades and enhancements of Core, C2, and Citrix systems during Recurring Event installations at multiple AOC sites. Recognized expert on troubleshooting, identifying, and resolving system problems during installation events. Provides technical remote support to multiple fielding teams, ensuring on-time upgrades of critical systems. Participates in special projects as required, to include testing of new Engineering Change Requests (ECR) scheduled for future release. Expertly support all levels of the AOC WS install process from Kickoff to Final Design Review, Installation and Functional Evaluation. Technical SME for Citrix XenApp/XenDesktop and NetScaler upgrades, routinely interfacing with Tier 2 Help Desk personnel on fix actions in support of fielding events. Recognized expert within VMWare virtualized environment in support of Windows 2012/2008 server upgrades, SQL database installation and administration, Security patch installations and remediation, Citrix Server Farm upgrades, Active Directory and Group Policy maintenance, and diverse software upgrades. Specialties: Operating Systems: Windows Server 2012/2008/2003, Windows 10/8/7/XP/98/95/NT, Linux, Sun Solaris Specialized Software: Citrix (XenApp/StoreFront 6.5/7.6, Provisioning Server 6.1/7.13, Web Interface 5.4, StoreFront 3.0, Licensing Server 11.11.1/13.0, NetScaler 9.3/10.0/12.0), VMware vSphere (ESXi) 5.1/6.0, Active Directory, MS SQL Server 2008, Prephix 5.0, Standard Desktop Client (SDC), Transverse 1.8/1.9, Microsoft E-Mail Server 2007/2013 (Hub, Client Access, Mailbox Server), Host Based Security System (HBSS) McAfee ePolicy Orchestrator 4.6.8/5.3.1, Assured Compliance Assessment Solution System (ACAS) 5.4, MS SharePoint Server 2010, MS System Configuration Control Manager (SCCM) 2007, MS Office Pro 2010/2013, HP Device Manager 4.5/4.7, Norton/Symantec Endpoint Protection, Communication Security (COMSEC) Hardware: HP T610 Thin Client, Citrix NetScaler MPX 5500/9700/10500 FIPS, Dell PowerEdge Server series, Dell OptiPlex and Precision workstations Datum Government Solutions

Nelson Munoz currently works in the
Datum Government Solutions

Nelson Munoz specializes in
Air Force Veteran with over 25 years experience working in the Information Technology field as a Systems Architect, Systems Engineer, and Computer Operations Lead. Expert on hardware, software, and networks including installation, configuration, design, and troubleshooting in multiple operating system environments. Provides senior level technical system support for the AOC Weapon System (WS) Long Term Modification & Sustainment contract. Plans and directs upgrades and enhancements of Core, C2, and Citrix systems during Recurring Event installations at multiple AOC sites. Recognized expert on troubleshooting, identifying, and resolving system problems during installation events. Provides technical remote support to multiple fielding teams, ensuring on-time upgrades of critical systems. Participates in special projects as required, to include testing of new Engineering Change Requests (ECR) scheduled for future release. Expertly support all levels of the AOC WS install process from Kickoff to Final Design Review, Installation and Functional Evaluation. Technical SME for Citrix XenApp/XenDesktop and NetScaler upgrades, routinely interfacing with Tier 2 Help Desk personnel on fix actions in support of fielding events. Recognized expert within VMWare virtualized environment in support of Windows 2012/2008 server upgrades, SQL database installation and administration, Security patch installations and remediation, Citrix Server Farm upgrades, Active Directory and Group Policy maintenance, and diverse software upgrades. Specialties: Operating Systems: Windows Server 2012/2008/2003, Windows 10/8/7/XP/98/95/NT, Linux, Sun Solaris Specialized Software: Citrix (XenApp/StoreFront 6.5/7.6, Provisioning Server 6.1/7.13, Web Interface 5.4, StoreFront 3.0, Licensing Server 11.11.1/13.0, NetScaler 9.3/10.0/12.0), VMware vSphere (ESXi) 5.1/6.0, Active Directory, MS SQL Server 2008, Prephix 5.0, Standard Desktop Client (SDC), Transverse 1.8/1.9, Microsoft E-Mail Server 2007/2013 (Hub, Client Access, Mailbox Server), Host Based Security System (HBSS) McAfee ePolicy Orchestrator 4.6.8/5.3.1, Assured Compliance Assessment Solution System (ACAS) 5.4, MS SharePoint Server 2010, MS System Configuration Control Manager (SCCM) 2007, MS Office Pro 2010/2013, HP Device Manager 4.5/4.7, Norton/Symantec Endpoint Protection, Communication Security (COMSEC) Hardware: HP T610 Thin Client, Citrix NetScaler MPX 5500/9700/10500 FIPS, Dell PowerEdge Server series, Dell OptiPlex and Precision workstations

Nelson Munoz speaks the following languages:
No languages available.

Nelson Munoz has prior experience in the following industries:
Datum Software Inc. , General Dynamics Information Technology , Jacobs , P3I, Incorporated , SAIC , SAIC , SAIC , General Dynamics C4 Systems , General Dynamics Information Technology , Dynamic Process Solutions Inc. (DPSI) , United States Air Force , United States Air Force

Nelson Munoz has the following professional experience:
Datum Government Solutions , Datum Software Inc. , General Dynamics Information Technology , Jacobs , P3I, Incorporated , SAIC , SAIC , SAIC , General Dynamics C4 Systems , General Dynamics Information Technology , Dynamic Process Solutions Inc. (DPSI) , United States Air Force , United States Air Force .