
Niamh Mccann
• Responsible for the start-up, configuration, floor plan, scheduling, hiring & training of staff within a short period... | West Palm Beach, West Palm Beach, United States
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Niamh Mccann’s Emails ni****@th****.com
Niamh Mccann’s Phone Numbers No phone number available.
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Niamh Mccann’s Location West Palm Beach, West Palm Beach, United States
Niamh Mccann’s Expertise • Responsible for the start-up, configuration, floor plan, scheduling, hiring & training of staff within a short period of time. • Designed and shot promotional materials for posters, flyers and social media. • Planned, wrote, designed and produced a food and cocktail menu. • Worked with the resources I had available to create a premium and festive bar for the Christmas season. • Promoted in house to create awareness and planned all events and group bookings accordingly. • Managed the bar on a day to day basis to ensure product and service standards were consistent and at a high level. • Ensured all issues and complaints were dealt with in a professional and efficient manner.• Handled all private dining, large groups and corporate events. • Managed social networking and marketing for the restaurant in addition to hosting promotional events. • Wine & cocktail menu co-ordination, inventory control and liaising with suppliers. • Trained new staff and ensured that service standards were implemented. • Investigating any complaints that may arise and providing solutions that are satisfactory to the business and the customer. • Responsible for cash handling in addition to opening and closing duties.• Assisted with the opening of the members club including the creation of marketing packages. • Responsible for creating bar and food menus, seating/floor plans and staff training. • Pursued new membership opportunities and ensured all existing members’ expectations were achieved. • Liaised with the kitchen and bar to ensure execution of food and drink was presented and served perfectly.• Managed a bar and retail unit with a team of 8 staff, where I ensured a high level of customer service was delivered in an efficient manner. • Made sure all hygiene and safety practices were adhered to. • Had responsibility for cash handling and till reconciliation at the end of each show • Responded to customer complaints and resolved any issues.Worked as a front desk agent for the majority of my time in addition to being an Guest relations co-ordinator.• Co-ordinated 35 staff for each show/event to ensure excellent customer service was delivered. • Management of all cash handling. • Implemented sales methods to increase bar and concession sales significantly. • Liaised with back of house and box office to ensure smooth running of each show. • Dealt with any seating issues and patrons’ complaints and accidents. • Planned, organised and executed all private functions. • Provided sales report analysis in addition to inventory and product mix control.
Niamh Mccann’s Current Industry Carluccio's
Niamh
Mccann’s Prior Industry
The Breakers
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The O2 Dublin
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The Grand Canal Theatre
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Mirvish Productions
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Starfish Oyster bed and grill
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Winters Bar
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Carluccio's
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Work Experience

Carluccio's
Assistant Manager
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Winters Bar
Events and Bar Manager
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Starfish Oyster bed and grill
Assistant Manager
Sat Oct 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Mirvish Productions
Assistant Front of House Manager
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
The Grand Canal Theatre
Members Club and Hospitality Executive
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
The O2 Dublin
Food and Beverage Supervisor
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
The Breakers
International Associate
Sat Sep 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)