
Nick Katsoras
A customer service focused IT professional with 20+ years experience providing help desk support in a Microsoft... | Riocan Real Estate Investment Trust, 6 Lansing Square Suite 225, Canada
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Nick Katsoras’s Emails ni****@cg****.com
Nick Katsoras’s Phone Numbers No phone number available.
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Nick Katsoras’s Location Riocan Real Estate Investment Trust, 6 Lansing Square Suite 225, Canada
Nick Katsoras’s Expertise A customer service focused IT professional with 20+ years experience providing help desk support in a Microsoft Active Directory environment, using strong analytical problem solving skills with proven troubleshooting skills combined with the ability to provide detailed technical information to end-users in an easy to understand language. Consistently maintain an expert level of knowledge through self-study and research, adapting easily to different technology and process changes while remaining committed to excellence. KEY TECHNICAL PROFICIENCIES • Hardware/Software - A+ Certification, extensive experience in desktop and server support, setting up printing environments, peripheral support, scanners, smart boards, projectors and troubleshooting printing problems • Networking - CNA and CNE Certification in Novell Intranet Ware 4.11 and Novell 5 Networks, wireless networking; LAN/WAN, Windows 2000/NT4, 2003, 2008 Servers, SQL Server, DNS, DHCP, TCP/IP, IPX/SPX • Operating Systems - Strong knowledge and experience in installing, supporting and configuring Windows 95/98/Me, Windows Vista, Windows XP, Windows 7, Windows 8, Blackberry, iPhone and iPad, experience with both MAC and PC tablets, computing devices, MDM such as Mobile Iron and Blackberry Exchange Service • Application Software – Knowledgeable in Office 2003/2007/2010 and Office XP: Word, Excel, PowerPoint, and Access, Project 2003/2010, Groupwise, CC Mail, Lotus Notes, VMware, Citrix, Remedy/ITSM, RSA Secure ID, Footprints, Microsoft SharePoint and Microsoft Outlook, Microsoft Exchange 2010, WinZip, Acrobat, Ghost Software, ZENworks, Console One, McAfee Anti-Virus, End point Virus protection, SCCM, USMT and familiarity with ITIL foundation
Nick Katsoras’s Current Industry City Of Toronto
Nick
Katsoras’s Prior Industry
Consumers Distributing
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Canada 3000 Airlines
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Yellow Pages Pages Jaunes
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Cgi
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Riocan Real Estate Investment Trust
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City Of Toronto
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Work Experience

City Of Toronto
Application and Technical Support Specialist
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Riocan Real Estate Investment Trust
Team Lead, IT Technical and Support Services
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Riocan Real Estate Investment Trust
Executive Technical Analyst
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Cgi
IS/IT Consultant
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Yellow Pages Pages Jaunes
Intermediate Micro Support Analyst
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Canada 3000 Airlines
Helpdesk Co-Ordinator
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Consumers Distributing
Manager
Thu Sep 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time)