
Nickolas Pitfield
Technology-focused Senior IT Manager with a history of building, revitalizing and leading teams for high performance in the... | Zurich, Zurich, Switzerland
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Nickolas Pitfield’s Emails pi****@ni****.com
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Nickolas Pitfield’s Location Zurich, Zurich, Switzerland
Nickolas Pitfield’s Expertise Technology-focused Senior IT Manager with a history of building, revitalizing and leading teams for high performance in the fields of IT Process Governance and IT Support Utilizing people and process skills to bridge the Business / IT gap and provide high service levels and superior value to the business even under challenging regulatory and budget conditions Possessing the technical and intellectual enthusiasm of a new starter allied to the seasoned management skills of somebody that has been through up-turns, down-turns and everything in-between Key Skills - Certified ITIL Expert - focus on Service Transition / Service Operation & Continual Service Improvement - Remote/virtual global team management (India, Singapore, Switzerland, UK & USA) - Clear, structured stakeholder communications & management - Innovative strategic and tactical planning & solutions - Technical background in software development (Bash, C, C++, Java) and management (ClearCase, ClearQuest, CVS, GitHub, Jira, SubVersion), systems administration (Linux, MacOS, Solaris, Windows) and infrastructure (access control, cloud hosting, networks, servers, storage)
Nickolas Pitfield’s Current Industry Swiss Life Asset Managers
Nickolas
Pitfield’s Prior Industry
British Telecom
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Icl
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Bnr Nortel
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Catapult Communications
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Metasolv Software
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Credit Suisse
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Ubs
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Swiss Life Asset Managers
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Work Experience

Swiss Life Asset Managers
Service Management Consultant
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ubs
(DIR) Regional Head – Security IT Support
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ubs
(DIR) Regional Head – Asset Management (AM) IT Support
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
(SVP) Global Head – Front Office (FO) ITIL Services
Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
(SVP) Global Head – Middleware Support
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
(VP) Regional Head - Investment Banking IT Support Switzerland
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
(AVP) Line Manager – Commodities / FX / MM Support Switzerland
Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
(AVP) Line Manager - Change, SCM & Test Environment Management
Wed Jun 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Credit Suisse
Software Configuration Engineer
Sat May 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Metasolv Software
Software Configuration Engineer
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)
Catapult Communications
Pre- / Post-Sales Engineer
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Bnr Nortel
Software Engineer / Support Engineer
Tue Jan 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Icl
Software Engineer
Sun Jul 01 1990 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)
British Telecom
Software Engineer
Fri Jul 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 1989 00:00:00 GMT+0000 (Coordinated Universal Time)