Nicola Shepherd
An experienced senior leader with strategic business value expertise. Having a demonstrated history in customer service, billing, contact... | Newbury, England, United Kingdom
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Nicola Shepherd’s Emails ni****@pe****.com
Nicola Shepherd’s Phone Numbers 44118959****
Social Media
Nicola Shepherd’s Location Newbury, England, United Kingdom
Nicola Shepherd’s Expertise An experienced senior leader with strategic business value expertise. Having a demonstrated history in customer service, billing, contact centres, digital transformation and Outsource management and then moving into business value consulting has given me a strong business background coupled with a disruptor attitude to find the best outcomes and business value for clients. A particular strength is my stakeholder management, both at executive and at coal-face levels, on which I place great emphasis and effort as I see this as a vital part of my personal brand. I’m committed to creating a culture and partnership of trust in the team dynamic where perspectives and contribution is valued.
Nicola Shepherd’s Current Industry Pegasystems
Nicola
Shepherd’s Prior Industry
Civil Service
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British Rail
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Vodafone
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Vodafone Global Enterprise
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Bt Group
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Formerly Worked
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Pegasystems
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Work Experience
Pegasystems
Operations
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Pegasystems
Principal Business Consultant
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Pegasystems
Senior Business Consultant
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Formerly Worked
Ready For A New Opportunity
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Group
Head Of Digital Care And India Outsource
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Group
Head Of Connections And Welcome
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone Global Enterprise
Senior Billing Transition Manager
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone Global Enterprise
Global Billing Operations Manager
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Senior Corporate Credit Manager
Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Debt Manager
Mon Sep 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Corporate Credit Admin Manager
Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
British Rail
Ticket Desk Supervisor
Tue Sep 01 1992 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Civil Service
Benefits And Job Centre Clerk
Sun May 01 1988 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Apr 01 1991 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Nicola Shepherd Email Addresses
Nicola Shepherd Phone Number
FAQ About Nicola Shepherd
-
Nicola Shepherd is located at
Newbury, England, United Kingdom -
Nicola Shepherd is a
An experienced senior leader with strategic business value expertise. Having a demonstrated history in customer service, billing, contact centres, digital transformation and Outsource management and then moving into business value consulting has given me a strong business background coupled with a disruptor attitude to find the best outcomes and business value for clients. A particular strength is my stakeholder management, both at executive and at coal-face levels, on which I place great emphasis and effort as I see this as a vital part of my personal brand. I’m committed to creating a culture and partnership of trust in the team dynamic where perspectives and contribution is valued. Pegasystems -
Nicola Shepherd currently works in the
Pegasystems -
Nicola Shepherd specializes in
An experienced senior leader with strategic business value expertise. Having a demonstrated history in customer service, billing, contact centres, digital transformation and Outsource management and then moving into business value consulting has given me a strong business background coupled with a disruptor attitude to find the best outcomes and business value for clients. A particular strength is my stakeholder management, both at executive and at coal-face levels, on which I place great emphasis and effort as I see this as a vital part of my personal brand. I’m committed to creating a culture and partnership of trust in the team dynamic where perspectives and contribution is valued. -
Nicola Shepherd speaks the following languages:
No languages available. -
Nicola Shepherd has prior experience in the following industries:
Pegasystems , Formerly Worked , Bt Group , Bt Group , Vodafone Global Enterprise , Vodafone Global Enterprise , Vodafone , Vodafone , Vodafone , British Rail , Civil Service -
Nicola Shepherd has the following professional experience:
Pegasystems , Pegasystems , Pegasystems , Formerly Worked , Bt Group , Bt Group , Vodafone Global Enterprise , Vodafone Global Enterprise , Vodafone , Vodafone , Vodafone , British Rail , Civil Service . -
You can view Nicola Shepherd’s
LinkedIn profile at LinkedIn URL. -
Nicola Shepherd’s work email addresses are
[email protected] . -
Nicola Shepherd works at
Pegasystems
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