
Nitish Jaiswal
I am a certified ITIL Practitioner and a Team leader with demonstrated ability in Incident Management for Support... | Pune, Pune, India
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Nitish Jaiswal’s Emails ni****@co****.com
Nitish Jaiswal’s Phone Numbers 1781693****
Social Media
Nitish Jaiswal’s Location Pune, Pune, India
Nitish Jaiswal’s Expertise I am a certified ITIL Practitioner and a Team leader with demonstrated ability in Incident Management for Support Delivery Project. I have experience in multiple ticketing tools – CRM Dynamics, ServiceNow and HPSM I am also skilled in Jira, Unix, Window, Jenkins, Control-M, SQL and having exposure to Insurance, Banking and Health care Domain I am passionate and creative when it comes to delivering customer service. I believe in innovative methods leading to faster resolution of cases and higher customer satisfaction rate. Not every formula fits in every equation, hence It is necessary to customize the solutions to cater multiple clients need. I believe in Teamwork and hence always motivating, giving priority to individuals and their concerns while working on deliverables. What I bring with my work experience – I believe in coming up with different approach to provide better customer service and in building a team architecture as per the deliverables need and team’s individual’s capability.
Nitish Jaiswal’s Current Industry Cotiviti
Nitish
Jaiswal’s Prior Industry
Cotiviti
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Cognizant
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Mindtree
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Work Experience

Cotiviti
Senior Production Support Analyst
Wed Jun 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Mindtree
Team Lead
Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Mindtree
Senior Engineer
Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Technical Lead
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Senior System Executive
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
System Trainee
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Cotiviti
Senior Production Support Analyst
— Present