
Nur Keskin
• Building churn, propensity, segmentation and pricing models by using up-to-date machine learning algorithms • Maintaining and automating... | Turkey
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Nur Keskin’s Emails nu****@un****.com
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Nur Keskin’s Location Turkey
Nur Keskin’s Expertise • Building churn, propensity, segmentation and pricing models by using up-to-date machine learning algorithms • Maintaining and automating current models and analyses • Performing ad-hoc analysis according to needs of other departments • Providing proper target groups to other departments for designing campaigns. • Analyzed customer behavior to define proper target group for sending campaigns • Provided analytical insight and support to other departments • Defined and sent one-shot or recurrent SMS, E-Mail, Branch and Call Center campaigns for all banking products to increase cross-sell, customer loyalty, customer acquisition and decrease churn rates • Observed the campaign measurements, customer retention, product usage, acquisition rates, and interpreted the results. • Worked for reduction of patient’s waiting time due to intensities in the Emergency Department and other related departments by considering the specified targets • Improved capacity utilization of available resources. • Learned stages of new product development and translation of customer’s requirement into manufacturable product • Analyzed new product prototypes and production processes • Observed causes of failures while production and preparing kaizens for them. • Tested the Internet application of Garanti Bank and tracked the software bugs • Tested mobile devices to control every process of the Internet application of Garanti Bank • Learned basic functions of the Content Management System. • Learned the factors of production and relationship between them • Observed production processes and lean production techniques • Performed daily inspection and tests in Quality Control Department.
Nur Keskin’s Current Industry Akbank
Nur
Keskin’s Prior Industry
Ankara Gönüllü Takımı
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ODTU Eskrim Takımı
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Norm Civata
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Garanti Teknoloji
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TürkTraktör
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Ankara Eğitim ve Araştırma Hastanesi
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Akbank
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Work Experience

Akbank
CRM Customer Analytics Assistant Manager
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Akbank
CRM Customer Retention Assistant Manager
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Ankara Eğitim ve Araştırma Hastanesi
Systems Design Project Member
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
TürkTraktör
Research and Development Intern
Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Garanti Teknoloji
Business Analyst Intern
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Norm Civata
Production Intern
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
ODTU Eskrim Takımı
Board Member
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ankara Gönüllü Takımı
Active Member
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)