
Oleg Karmanov
Have deep experience in customer requirements analysis and negotiations, delivery tailored services in tight cooperation with technical and... | Moscow, Moscow, Russia
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Oleg Karmanov’s Emails ol****@ra****.ru
Oleg Karmanov’s Phone Numbers 1212845****
Social Media
Oleg Karmanov’s Location Moscow, Moscow, Russia
Oleg Karmanov’s Expertise Have deep experience in customer requirements analysis and negotiations, delivery tailored services in tight cooperation with technical and sales representatives. As a trusted customer advisor, I discovered new opportunities for the business, and help to sale more services and contracts. I customized services according the customer needs, created Scope of Works, estimated amount of work and costs of the projects. I was responsible for business related parts of the services and writing of final reports (Business Resume). I participated in organizational transformation in order to make organization more agile and innovating. My expertise includes: Scaled Agile Framework Implementation Consulting Consulting big Russian and CIS customers in ITSM area, Business Continuity & Disaster Recovery. Delivering ITSM and Agile trainings. Transformation of IT organizations into Shared Services Centers. Design and implementation of IT solutions for multi-national Financial Business processes outsourcing. My achievements and certifications: ITIL v2 Manager, ITIL v3 Expert, ITIL v4 Managing Professional, ISO20000 Consultant, Associated Business Continuity Professional, Scaled Agile Framework Program Consultant, Microsoft Solution Expert for Private Cloud, Enterprise Architecture (TOGAF), IT Governance (COBIT).
Oleg Karmanov’s Current Industry Raiffeisen Bank
Oleg
Karmanov’s Prior Industry
raiffeisen.at
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Hewlett Packard Enterprise
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Freelancer
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Ооо Логика Bpm
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Binbank
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M Video
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Severstal
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Raiffeisen Bank
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Work Experience

Raiffeisen Bank
Head Of It Governance
Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Raiffeisen Bank
It Manager
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Severstal
It Manager
Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
M Video
It Processes Optimization Manager
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Oct 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Binbank
Head Of Itsm Practice
Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ооо Логика Bpm
Ведущий Консультант/Архитектор Решений
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Freelancer
Freelancer
Mon May 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Hewlett Packard Enterprise
Business Critical Consultant
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
raiffeisen.at
Information Technology Manager
— Present