
Osama Marouf
"Logistics is not just about moving goods, it's about moving minds." - Anonymous As a logistics and operations specialist... | Amman, Amman, Jordan
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Osama Marouf’s Emails os****@ar****.com
Osama Marouf’s Phone Numbers No phone number available.
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Osama Marouf’s Location Amman, Amman, Jordan
Osama Marouf’s Expertise "Logistics is not just about moving goods, it's about moving minds." - Anonymous As a logistics and operations specialist with a focus on innovative solutions, I have found efficient transportation's impact on businesses and the global economy to be fascinating. My interest in this field began during my studies in industrial engineering, and since then, I've dedicated my career to optimizing logistics processes, reducing costs, and driving exceptional customer service. With expertise in strategic logistics management, project management, and inventory control processes, I've led operations teams at top companies in the industry, including Aramex International and Maersk Logistics and Services. At Aramex, I established a first-of-its-kind Operational Performance Unit (OPU), digitized day-to-day operations, and built a foundation for e-commerce and micro-fulfillment centers. As Country Operations Manager, I maintained an efficient operational model and established a strong capacity and forecasting model that ensured a 97% delivery rate. My achievements in this field include: ▪️ Driving innovation: I led the development of the first Operational Performance Unit (OPU) at Aramex, which monitors performance dashboards and calibrates the end-to-end operational cycle. ▪️ Optimizing costs: I implemented cost-saving initiatives at Soraqia Gateway that resulted in a savings of up to 8% in the first year. ▪️ Improving customer satisfaction: I led the development of an exceptional customer service team at Basket.app, resulting in a seamless and exceptional customer experience. ▪️ Increasing revenue: I grew the business in existing activities at Soraqia Gateway, resulting in a revenue increase of up to 15%. ▪️ Leading cross-functional teams: I led a cross-functional team of over 100 employees at Soraqia Gateway, providing effective communication and collaboration throughout the company to ensure all key stakeholders were onboard. I have a proven track record of developing and negotiating contracts, implementing digital solutions, and optimizing processes. I am confident in my ability to deliver results and drive success in any logistics and operations role. If you're looking for a logistics and operations specialist with a focus on excellence and innovation, let's connect. You can reach me at [email protected].
Osama Marouf’s Current Industry Aramex
Osama
Marouf’s Prior Industry
Soraqia Gateway Part Of Apm Terminals
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Basket
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Aramex
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Work Experience

Aramex
Operations Manager - Jordan
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Basket
Operations Manager
Sun Nov 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Soraqia Gateway Part Of Apm Terminals
General Manager
Sun May 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)