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Pathmapriya Narayanasamy

 11+ years of managerial experience with multinational corporations and assisted customers globally in the fields of IT Infra... | United Arab Emirates

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Pathmapriya Narayanasamy’s Emails [email protected]

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Pathmapriya Narayanasamy’s Location United Arab Emirates

Pathmapriya Narayanasamy’s Expertise  11+ years of managerial experience with multinational corporations and assisted customers globally in the fields of IT Infra Service support with ITIL defined ITSM guidelines.  Global exposure in IT Service Management & Customer Relationship Management.  Skilled in defining and implementing the processes for IT Asset Management and Vendor Management.  Expertise in implementing, configuring and maintaining CMDB for large corporations.  Competent in administering the contracts and SLAs of the vendors for the customers.  Lead cross-functional teams across IT service operations.  Involved extensively in IT Operational Budget Planning.  Effective communication with internal and external stakeholders. FEW KEY ACHIEVEMENTS INCLUDE:  Defined and implemented IT Asset Management process, policy and procedures for one of the largest retailers in the Middle East to manage more than 100,000 assets.  Managed implementation of whole Asset Lifecycle processes (Hardware & Software).  Implemented, configured and maintained CMDB for large enterprise customers.  Successfully defined and implemented IT Contract Management processes to effectively manage SLAs and contracts of more than 50 vendors.  Lead initiatives that assisted customers in achieving superior quality of service.  Effective contribution in preparation and control of IT operational budgets.

Pathmapriya Narayanasamy’s Current Industry Wsp In The Middle East

Pathmapriya Narayanasamy’s Prior Industry
Sutherland | Cognizant | Wsp In The Middle East

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Work Experience

Wsp In The Middle East

It Asset Management Specialist

Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Cognizant

It Asset & Vendor Manager

Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)

Sutherland

Technical Support Executive

Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Pathmapriya Narayanasamy Email Addresses

[email protected] Email

Pathmapriya Narayanasamy Phone Number

No phone number available. Phone number

FAQ About Pathmapriya Narayanasamy

Pathmapriya Narayanasamy is located at
United Arab Emirates

Pathmapriya Narayanasamy is a
 11+ years of managerial experience with multinational corporations and assisted customers globally in the fields of IT Infra Service support with ITIL defined ITSM guidelines.  Global exposure in IT Service Management & Customer Relationship Management.  Skilled in defining and implementing the processes for IT Asset Management and Vendor Management.  Expertise in implementing, configuring and maintaining CMDB for large corporations.  Competent in administering the contracts and SLAs of the vendors for the customers.  Lead cross-functional teams across IT service operations.  Involved extensively in IT Operational Budget Planning.  Effective communication with internal and external stakeholders. FEW KEY ACHIEVEMENTS INCLUDE:  Defined and implemented IT Asset Management process, policy and procedures for one of the largest retailers in the Middle East to manage more than 100,000 assets.  Managed implementation of whole Asset Lifecycle processes (Hardware & Software).  Implemented, configured and maintained CMDB for large enterprise customers.  Successfully defined and implemented IT Contract Management processes to effectively manage SLAs and contracts of more than 50 vendors.  Lead initiatives that assisted customers in achieving superior quality of service.  Effective contribution in preparation and control of IT operational budgets. Wsp In The Middle East

Pathmapriya Narayanasamy currently works in the
Wsp In The Middle East

Pathmapriya Narayanasamy specializes in
 11+ years of managerial experience with multinational corporations and assisted customers globally in the fields of IT Infra Service support with ITIL defined ITSM guidelines.  Global exposure in IT Service Management & Customer Relationship Management.  Skilled in defining and implementing the processes for IT Asset Management and Vendor Management.  Expertise in implementing, configuring and maintaining CMDB for large corporations.  Competent in administering the contracts and SLAs of the vendors for the customers.  Lead cross-functional teams across IT service operations.  Involved extensively in IT Operational Budget Planning.  Effective communication with internal and external stakeholders. FEW KEY ACHIEVEMENTS INCLUDE:  Defined and implemented IT Asset Management process, policy and procedures for one of the largest retailers in the Middle East to manage more than 100,000 assets.  Managed implementation of whole Asset Lifecycle processes (Hardware & Software).  Implemented, configured and maintained CMDB for large enterprise customers.  Successfully defined and implemented IT Contract Management processes to effectively manage SLAs and contracts of more than 50 vendors.  Lead initiatives that assisted customers in achieving superior quality of service.  Effective contribution in preparation and control of IT operational budgets.