Patrick Hicks

FAQ About Patrick Hicks

• What is Patrick Hicks's address?

  Patrick Hicks is located at
  Alpharetta, Georgia, United States

• What is Patrick Hicks's job title?

  Patrick Hicks is a
  Over 20 years of leadership in business transformation and disruptive innovation. A proven track record providing C-Suite analytic and strategic support for Top 10 Fortune 500 company. Patrick is recognized as a strategic adviser in consumer analytics with emphasis on financial modeling, pricing, business segment strategy, operations management, and financial reporting/planning. Experience in utilizing one of the largest data sets to extract consumer analytics to transform business operations and solve complex root cause issues. Selected Highlights: - Able define revenue components (ARPU) of existing consumer base and campaign to increase revenues. - Able to define use cost components of existing consumer base to decrease costs. - Collaboratively built the Account Level Profitability Series (ALPS) to determine profitable (Angels) vs. unprofitable (Demons) consumers. This project returned over 700M annualized operating income to the business in year 1. - Created a Subscriber Churn Heat Map application that transformed how AT&T identified and responded to Churn. The application identified low value consumer behavior and selectively removed group from save desk queue saving 18M during one month. Application was submitted for patent protections. - Improved roaming fraud identification from 30 days to 7 days. - Lead multi million dollar cost reduction projects. - COA/COS/COM/G&A -removed 20% cost over major cost lines - Reduced 3rd party IVR costs by 50%. - Defined national pricing strategy in a dynamically different regional cost structure. Created a pricing strategy, in the home security & automation division of AT&T, dubbed the 'Configurable SKU' that was later utilized in mobility pricing. - Lead and cultivate high performing teams. At And T

• What industry does Patrick Hicks currently work in?

  Patrick Hicks currently works in the
  At And T

• What is Patrick Hicks's area of expertise?

  Patrick Hicks specializes in
  Over 20 years of leadership in business transformation and disruptive innovation. A proven track record providing C-Suite analytic and strategic support for Top 10 Fortune 500 company. Patrick is recognized as a strategic adviser in consumer analytics with emphasis on financial modeling, pricing, business segment strategy, operations management, and financial reporting/planning. Experience in utilizing one of the largest data sets to extract consumer analytics to transform business operations and solve complex root cause issues. Selected Highlights: - Able define revenue components (ARPU) of existing consumer base and campaign to increase revenues. - Able to define use cost components of existing consumer base to decrease costs. - Collaboratively built the Account Level Profitability Series (ALPS) to determine profitable (Angels) vs. unprofitable (Demons) consumers. This project returned over 700M annualized operating income to the business in year 1. - Created a Subscriber Churn Heat Map application that transformed how AT&T identified and responded to Churn. The application identified low value consumer behavior and selectively removed group from save desk queue saving 18M during one month. Application was submitted for patent protections. - Improved roaming fraud identification from 30 days to 7 days. - Lead multi million dollar cost reduction projects. - COA/COS/COM/G&A -removed 20% cost over major cost lines - Reduced 3rd party IVR costs by 50%. - Defined national pricing strategy in a dynamically different regional cost structure. Created a pricing strategy, in the home security & automation division of AT&T, dubbed the 'Configurable SKU' that was later utilized in mobility pricing. - Lead and cultivate high performing teams.

• Which languages does Patrick Hicks speak? 

  Patrick Hicks speaks the following languages:
  No languages available.

• Which industries has Patrick Hicks previously worked in?   

  Patrick Hicks has prior experience in the following industries:
  Mobilitie , At And T Mobility , At And T , At And T , At And T , Mci

• What is Patrick Hicks’s work experience?  

  Patrick Hicks has the following professional experience:
  At And T , Mobilitie , At And T Mobility , At And T , At And T , At And T , Mci .

• How can I find Patrick Hicks on LinkedIn?  

  You can view Patrick Hicks’s
  LinkedIn profile at LinkedIn URL.

• What are Patrick Hicks’s work email addresses?  

  Patrick Hicks’s work email addresses are
  [email protected] .

• What company does Patrick Hicks work for?  

  Patrick Hicks works at
  At And T