Peter Cheng Shi

FAQ About Peter Cheng Shi

• What is Peter Cheng Shi's address?

  Peter Cheng Shi is located at
  Dallas-Fort Worth Metroplex, Dallas-Fort Worth Metroplex, United States

• What is Peter Cheng Shi's job title?

  Peter Cheng Shi is a
  Globally awarded Business Program Manager, Project Manager, Quality Manager Customer-obsessed Problem-Solver, Customer Experience and Customer Success Manager in Telecom, SW and Cloud Computing areas. Rich experience on Customer Experience, Product Management and Global Operations Center and Incident Management. Excellent on presentation, story telling. Leader for global cross-functional teams for 10+ years. Key Strengths: • Business Program Lead on Operating Model, Strategy, Goal and Objective on Business Operations on Sales, Services, incl Telecom, SaaS, Cloud, both B2B and B2C. • Transformation Lead on Create/Sales/Delivery Processes. Define strategy, gather requirements, create process • Customer Experience Survey. Drive Customer Perceived Value improvment and back to customers. • Quality expert on data analysis and process improvement, certified Six Sigma Black Belt by ASQ Experience: • 15 yeasr Project, Product, Program management expience on Product Feature, Customer Project, R&D and Testing Project, Program management. • 10 years Customer Success manager for customers experience survery improvement to drive R&D, Sales and Operational Process across Sales, Products, Legal & Compliance, IT and Tools. Interface between Nokia and Survey 3rd party company. New Product Introduction owner between Sales/Servcie and R&D/Manufacture • Program Builder and Implementer: Always trusted by executives for building customer success program, turnaround project, process transformation that address critical business challenges cross sales, service, finance and products. Designed and led numerous operational changes, including streamlining sales planning structures. • Telecom and SW products solution expert: Deep understanding of the entire customer network and customer business lifecycle. Hands on experience on integration, DevOps, Scrum, CICD process, product roadmap etc … See my hobby of canvas acrylics patintings: https://docs.google.com/presentation/d/1dvejt5z-z716B7gRqcfgGMILz8rcftNO/edit?usp=sharing&ouid=115753243997444750566&rtpof=true&sd=true Email: [email protected] Cell phone: +1 908 502 1818 Nokia

• What industry does Peter Cheng Shi currently work in?

  Peter Cheng Shi currently works in the
  Nokia

• What is Peter Cheng Shi's area of expertise?

  Peter Cheng Shi specializes in
  Globally awarded Business Program Manager, Project Manager, Quality Manager Customer-obsessed Problem-Solver, Customer Experience and Customer Success Manager in Telecom, SW and Cloud Computing areas. Rich experience on Customer Experience, Product Management and Global Operations Center and Incident Management. Excellent on presentation, story telling. Leader for global cross-functional teams for 10+ years. Key Strengths: • Business Program Lead on Operating Model, Strategy, Goal and Objective on Business Operations on Sales, Services, incl Telecom, SaaS, Cloud, both B2B and B2C. • Transformation Lead on Create/Sales/Delivery Processes. Define strategy, gather requirements, create process • Customer Experience Survey. Drive Customer Perceived Value improvment and back to customers. • Quality expert on data analysis and process improvement, certified Six Sigma Black Belt by ASQ Experience: • 15 yeasr Project, Product, Program management expience on Product Feature, Customer Project, R&D and Testing Project, Program management. • 10 years Customer Success manager for customers experience survery improvement to drive R&D, Sales and Operational Process across Sales, Products, Legal & Compliance, IT and Tools. Interface between Nokia and Survey 3rd party company. New Product Introduction owner between Sales/Servcie and R&D/Manufacture • Program Builder and Implementer: Always trusted by executives for building customer success program, turnaround project, process transformation that address critical business challenges cross sales, service, finance and products. Designed and led numerous operational changes, including streamlining sales planning structures. • Telecom and SW products solution expert: Deep understanding of the entire customer network and customer business lifecycle. Hands on experience on integration, DevOps, Scrum, CICD process, product roadmap etc … See my hobby of canvas acrylics patintings: https://docs.google.com/presentation/d/1dvejt5z-z716B7gRqcfgGMILz8rcftNO/edit?usp=sharing&ouid=115753243997444750566&rtpof=true&sd=true Email: [email protected] Cell phone: +1 908 502 1818

• Which languages does Peter Cheng Shi speak? 

  Peter Cheng Shi speaks the following languages:
  No languages available.

• Which industries has Peter Cheng Shi previously worked in?   

  Peter Cheng Shi has prior experience in the following industries:
  Nokia , Nokia Solutions And Networks

• What is Peter Cheng Shi’s work experience?  

  Peter Cheng Shi has the following professional experience:
  Nokia , Nokia , Nokia Solutions And Networks .

• How can I find Peter Cheng Shi on LinkedIn?  

  You can view Peter Cheng Shi’s
  LinkedIn profile at LinkedIn URL.

• What are Peter Cheng Shi’s work email addresses?  

  Peter Cheng Shi’s work email addresses are
  [email protected] .

• What company does Peter Cheng Shi work for?  

  Peter Cheng Shi works at
  Nokia