
Peter Gregg
★ PROFILE I am a versatile leader with comprehensive experience leading multi-site operations and businesses from startup... | Austin y alrededores, Austin y alrededores, United States
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Peter Gregg’s Emails gr****@ir****.com
Peter Gregg’s Phone Numbers No phone number available.
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Peter Gregg’s Location Austin y alrededores, Austin y alrededores, United States
Peter Gregg’s Expertise ★ PROFILE I am a versatile leader with comprehensive experience leading multi-site operations and businesses from startup to Fortune® 100 companies. I have a history of improving productivity, sales, client/customer loyalty, experience and ratings while increasing employee engagement and retention as well as record profitability. Proven innovative - data driven - problem solver, adept at introducing new technologies and thought leadership, IT oversight, organizational effectiveness and implementing training programs to ensure cultural alignment and execution. I have managed expense budgets up to $70 million, revenue budgets up to $500 million and led staff of 2,800 nationwide. My core focus areas have been on results, process [making it easier for customers to do business with an organization as well as make life better for employees], customer satisfaction and developing future leaders and staff to further their career and understand the "big picture". Known for delivering exceptional results in all areas. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ★ CORE COMPETENCIES AND SKILLS ► Strategic Planning ► Multi-site Operations Management ► Change Management ► Culture Change and Transformation ► $MM Profit & Loss Management ► Operations Leadership ► Customer Service, Sales, Support ► Employee Development and Core, Inspiring Leadership ► Information Technology, Software Development, Knowledge Management, CRM and Telecom ► Workforce Management and Planning ► e-Commerce and SaaS ► Process Improvement and Root Cause Creation and Analysis ► Project and Program Management ► Customer and Employee Satisfaction + Engagement ► Social Media Management and Engagement ► Reporting and Analytics
Peter Gregg’s Current Industry Everwise
Peter
Gregg’s Prior Industry
General Motors
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Four Seasons Hotels and Resorts
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Cobblestone Group
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Time Warner Cable
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Dell
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Sears Holdings Corporation
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Everwise
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Work Experience

Everwise
Executive Coach and Mentor
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Sears Holdings Corporation
Director, Customer Care Network | Customer Service, Support, Sales
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Time Warner Cable
Sr. Director of Customer Care Operations | Service, Support and Sales
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Dell
CSS/HSB Senior Technician
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Cobblestone Group
Senior IT Manager
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Four Seasons Hotels and Resorts
Manager
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)
General Motors
Head of Enterprise Workforce Operations
— Present