
Philippe Bonbled
I strive to deliver Service & co-create Value. Hybrid Cloud Managed Services, Application & Project Outsourcing ... | Luxembourg
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Philippe Bonbled’s Location Luxembourg
Philippe Bonbled’s Expertise I strive to deliver Service & co-create Value. Hybrid Cloud Managed Services, Application & Project Outsourcing Compliance Governance More than 20 years of cross-functional experience in Luxembourg in test, operations, service delivery, and pre-sales teams have given me a working acumen knowledge of the different characteristics required for responsive service delivery. During the operational period of my career, I have demonstrated my willingness to provide quality service in a high-pressure production environment. I have contributed in various assignments to operational excellence as a consultant, manager and continuous improvement manager. Four years of experience as an incident and crisis manager have given me a strong resistance to stress, an excellent capacity to adapt and a keen sense of analysis. In addition, I have a thorough knowledge of the ITIL framework and have contributed to the implementation/adaptation of processes that are crucial to the achievement of the company's objectives/strategy. I am meticulous, detail oriented, focused on the proper delivery (time/content) of my deliverables and on the satisfaction of my stakeholders as well. I have played a major role in the organisation, description, measurement, analysis and reporting of IT service milestones, value visions, and improvement initiatives. o In-depth understanding of the Luxembourg Financial Services Industry (PSF) associated with a clever and efficient CLOUD perspective o Excellent interpersonal and communication aptitudes o ITIL practitioner (adopt / adapt) o Able to prioritize and fulfil tasks under high-pressure situations and strict deadlines o Enjoy to work within a complex, international and multicultural context o Responsive, proactive analytical problem solver o Open-minded Team player Acumen o Keen to learn and continuously develop personal and technical capabilities o Change enabler o Customer centric To improve is to change; to be perfect is to change often.
Philippe Bonbled’s Current Industry Alter Domus
Philippe
Bonbled’s Prior Industry
Administration Communale De La Ville Darlon
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Clearstream
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Clearstream Services
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Rbc Investor And Treasury Services
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Abakus It Solutions
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Proximus
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Alter Domus
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Work Experience

Alter Domus
Outsourcing Senior Manager
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Proximus
Business Consultant
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Abakus It Solutions
Itil Process / Project Manager ¦ It Consultant
Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Abakus It Solutions
Itil Process Manager (Incident) | It Analyst European Commission
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Rbc Investor And Treasury Services
Itil Process Manager | Incident
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Rbc Investor And Treasury Services
Senior Second Line Support Analyst | Application Support
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Clearstream Services
Senior Test Analyst
Tue Jan 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Clearstream Services
Test Environment Preparator
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Clearstream
Test Operations Analyst
Sun Jul 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Clearstream
Junior Test Analyst
Sun Apr 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Administration Communale De La Ville Darlon
Administrative Clerk
Wed May 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)