
Phyllis Carroll
Configure images to meet hospital standards for new models of PC's. Support more than 1500 end-users with daily... | Jackson, Georgia, United States
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Phyllis Carroll’s Emails ph****@so****.org
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Phyllis Carroll’s Location Jackson, Georgia, United States
Phyllis Carroll’s Expertise Configure images to meet hospital standards for new models of PC's. Support more than 1500 end-users with daily consistency, and reliability of all PC's, Printers, PC peripherals (scanners, webcams, etc.). Assisted with transitioning the company from E Directory to Active Directory. Install and troubleshoot third party applications (i.e HPF, Omnilink, Report Express,Star Navigator, Med-Select , GE-CPN, Meditech, KACE, Air Watch, and numerous others.) Coordinated the logistics of technology requirements and setups during multiple office relocations, able to install equipment, wiring, peripherals and job related applications. Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment. Clean-up storage areas as needed. Prepare old computer equipment for return shipment. Performed diagnostic testing on PC equipment and ensured printers were up and running. Maintained complete up-to-date inventory records of all computers and printers. Telephone system setup, add new lines,replace or remove phones, troubleshoot port issues. Vendor support on all applications. Acted as Project Lead in Sept 2013, on approximately 200 new computer installs in patient rooms in preparation for EMR-go-live. Coordinated complete install from patient moves, to Electrical vendors, new Network installations, and EVS for cleaning once the installs were completed. Have trained newly hired employees on hospital process/procedures. Monitor help-desk calls. Monitor servers in the data center.
Phyllis Carroll’s Current Industry Southern Regional Medical Center
Phyllis
Carroll’s Prior Industry
Southern Regional Medical Center
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Work Experience

Southern Regional Medical Center
Desktop Support Technician
Wed Mar 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Southern Regional Medical Center
Technology Technician
Fri Mar 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)