
Prabha Shanker
Over the past 20+ years, I have conceived, developed, and implemented robust strategy, frameworks, and standards to lead... | Raleigh-Durham-Chapel Hill Area, Raleigh-Durham-Chapel Hill Area, United States
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Prabha Shanker’s Emails pr****@ci****.com
Prabha Shanker’s Phone Numbers No phone number available.
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Prabha Shanker’s Location Raleigh-Durham-Chapel Hill Area, Raleigh-Durham-Chapel Hill Area, United States
Prabha Shanker’s Expertise Over the past 20+ years, I have conceived, developed, and implemented robust strategy, frameworks, and standards to lead the end-to-end implementation of large-scale application development, systems integration, process improvement, and infrastructure optimization projects. I have also excelled in building, mentoring, and guiding onshore and offshore Scrum teams while establishing cross-functional relationships to successfully manage program scope/budget/OKRs, reduce risk, and ensure seamless delivery. Key Career Impressions: ★ Oversaw the development and implementation of Citizens Financial Group’s first-ever Enterprise Meta Planning function across multiple business divisions to facilitate the strategic and tactical cohesion of enterprise project planning and delivery activities. ★ Led Scrum teams at AmEx in driving architecture strategy, design planning, implementation, and testing for custom procurement applications (Stream Invoice, Stream Pay), resulting in 1M+ in savings in the first year and internal recognition as a Top Program. ★ Developed a bespoke “Scrumban” methodology combining Scrum and Kanban best practices for AmEx’s Loyalty product engineering teams, in addition to building 2 new Scrum teams and new tools/technologies to drive Agile transition for all Loyalty products. TRAINING AND CERTIFICATIONS Certified Scrum Master (CSM) • Scrum Alliance Certified Scrum Professional (CSP) • Scrum Alliance Certified Scrum Product Owner (CSPO) • Scrum Alliance ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF) • ICAgile ICAgile Certified Professional in Agile Coaching (ICP-ACC) • ICAgile SAFe POPM 5.0• Scaled Agile, Inc. Certified Release Train Engineer 5.0 • Scaled Agile, Inc. SAFe Agilist 5.0 • Scaled Agile, Inc. AWS Certified Cloud Practitioner • Amazon Web Services (AWS) Certificate in Leadership Excellence • Harvard Business School
Prabha Shanker’s Current Industry Citizens
Prabha
Shanker’s Prior Industry
American Express
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Citizens
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Work Experience

Citizens
Senior Vice President| Enterprise Technology and Security
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Citizens
Vice President | Program Director- SAE, Technology Services
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Citizens
Vice President - Enterprise Chief Scrum Master | Next Gen Technology Transformation
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Program Delivery Lead RTE -Global Contact Center Technology
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Technical Agile Program Manager - Global Procurement Platforms
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Technical Project Manager - Membership Rewards and Loyalty Platforms
Mon Jul 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Lead Project Manager - Enterprise Architecture & Shared Services
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
American Express
Senior Software Engineer - International Risk Management
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)