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Pradipta Sahoo

With over a decade of IT experience, I am a service desk and process expert who leads and... | Mumbai, Mumbai, India

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Pradipta Sahoo’s Location Mumbai, Mumbai, India

Pradipta Sahoo’s Expertise With over a decade of IT experience, I am a service desk and process expert who leads and supports teams across India to deliver high-quality solutions and services to clients. As an Associate Manager at Quess Corp, I manage the ticket volume matrix, SLA monitoring, resource planning, and release management activities for various projects and platforms. I am also proficient in data analysis, data visualization, and dashboard creation using tools like Power BI, Tableau, and Service Now. I have completed multiple job simulations and workshops on data analytics and received several awards for my innovative ideas and performance. My goal is to leverage my skills and credentials to optimize IT processes and services, and to foster a culture of collaboration, learning, and excellence.

Pradipta Sahoo’s Current Industry Quess

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Work Experience

Quess

Associate Manager

Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Getronics Solution

Associate Manager, Process & Technology

Mon Oct 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)

It Source Technology

Senior Support Analyst

Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)

Star Computers

Senior Support Analyst

Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

It Source India Tech

Customer Support Engineer

Thu Nov 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)

Global Computer

Customer Support Engineer

Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Techlink Infoware

Customer Support Engineer

Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Nov 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Pradipta Sahoo Email Addresses

pr****@qu****.com Work Email

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FAQ About Pradipta Sahoo

Pradipta Sahoo is located at
Mumbai, Mumbai, India

Pradipta Sahoo is a
With over a decade of IT experience, I am a service desk and process expert who leads and supports teams across India to deliver high-quality solutions and services to clients. As an Associate Manager at Quess Corp, I manage the ticket volume matrix, SLA monitoring, resource planning, and release management activities for various projects and platforms. I am also proficient in data analysis, data visualization, and dashboard creation using tools like Power BI, Tableau, and Service Now. I have completed multiple job simulations and workshops on data analytics and received several awards for my innovative ideas and performance. My goal is to leverage my skills and credentials to optimize IT processes and services, and to foster a culture of collaboration, learning, and excellence. Quess

Pradipta Sahoo currently works in the
Quess

Pradipta Sahoo specializes in
With over a decade of IT experience, I am a service desk and process expert who leads and supports teams across India to deliver high-quality solutions and services to clients. As an Associate Manager at Quess Corp, I manage the ticket volume matrix, SLA monitoring, resource planning, and release management activities for various projects and platforms. I am also proficient in data analysis, data visualization, and dashboard creation using tools like Power BI, Tableau, and Service Now. I have completed multiple job simulations and workshops on data analytics and received several awards for my innovative ideas and performance. My goal is to leverage my skills and credentials to optimize IT processes and services, and to foster a culture of collaboration, learning, and excellence.

Pradipta Sahoo speaks the following languages:
No languages available.

Pradipta Sahoo has prior experience in the following industries:
Getronics Solution , It Source Technology , Star Computers , It Source India Tech , Global Computer , Techlink Infoware

Pradipta Sahoo has the following professional experience:
Quess , Getronics Solution , It Source Technology , Star Computers , It Source India Tech , Global Computer , Techlink Infoware .