
Puneet Bhagat
• 18+ years of rich experience in Client Services, specifically in providing Application Support in the FinTech space • Expert in... | Delhi, Delhi, India
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Puneet Bhagat’s Emails pu****@io****.com
Puneet Bhagat’s Phone Numbers 1843534****
Social Media
Puneet Bhagat’s Location Delhi, Delhi, India
Puneet Bhagat’s Expertise • 18+ years of rich experience in Client Services, specifically in providing Application Support in the FinTech space • Expert in building and fostering client relationships and achieving customer delight • Proficient in creating and improving support processes using ITIL, identifying waste using LEAN principles, automating processes and functions, setting up service KPIs • Strong technical & analytical skills, excellent interpersonal communication skills and project management skills, with ability to adapt to new processes and environment proficiently • Significant experience as a trainer and mentor. Building and fostering talent by empowering employees through training, continuous improvement and evolvement
Puneet Bhagat’s Current Industry Ion
Puneet
Bhagat’s Prior Industry
Ion
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Tcs
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Tata Consultancy Services
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Morgan Stanley
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Ing Nederland
|
Standard Chartered Bank
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Rbc Capital Markets
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Hsbc Global Banking And Markets
|
Scotiabank
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Work Experience

Ion
Regional Head Of Client Services
Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Scotiabank
Ion Support & Implementation Consultant
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Ion
Customer Account Manager
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Hsbc Global Banking And Markets
Ion/Marketview Implementation Specialist
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Rbc Capital Markets
Ion/Marketview Pricing Solution Specialist
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Standard Chartered Bank
Ion Marketview Implementation Consultant
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Ion
Client Services Team Lead
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Ing Nederland
Marketview Support Consultant
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Ion
Product Support Analyst
Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Morgan Stanley
Level 1 & 2 Application Support Analyst
Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Module Leader
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Tcs
System Engineer
Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Ion
Regional Head of Client Services
— Present