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Rahul Chauhan

Rahul started his career 14 years ago in 2002 with Convergys, India. Since then he remained in the... | Dalian, Dalian, China

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Rahul Chauhan’s Emails ra****@co****.com

Rahul Chauhan’s Phone Numbers No phone number available.

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Rahul Chauhan’s Location Dalian, Dalian, China

Rahul Chauhan’s Expertise Rahul started his career 14 years ago in 2002 with Convergys, India. Since then he remained in the service industry, and was part of IBM GPS, which was acquired by Concentrix in 2014. 2007 happened to be a turning point in his career when he was given an assignment to move to China to manage and turn delivery for a troubled account and since then Rahul decided to continue focus on growth within the China outsourcing industry. Rahul has now spent 9+ years in China working for some of the best managed companies in outsourcing industry, within mainland as well as Global fortune 500 companies across different industries and verticals. Rahul has experience of operating in India and China. As CRM Delivery leader for Greater China Group (HK, Taiwan and China), his role in IBM was to run end to end delivery for Consumer Electronics, Banking, Airline Industry, e-commerce, Travel and Transportation, Sales and Lead generation, and Education sector. This is a regional role with delivery centers spread across 5 cities, and a total span of 5000+ people. The role involves accountability for customer relationship management, service delivery & Solutions and responsibilities for P&L, Delivery on contracted SLA etc. Recently Concentrix acquired the customer care business from IBM and Rahul was promoted as Director CRM operations (Global accounts). Amongst other accomplishments , noteworthy achievement was recognition by IBM where he was awarded “Best of IBM” – one of the most prestigious awards run by IBM globally, where 500 people are chosen based on their accomplishments from a population of 400,000, and most recently awarded "Presidents Club Award" in Concentrix for contributing to a record growth in China in 2015 ~ 50% on HC and more than double digit growth in Revenue. Rahul is Fluent in English and Hindi, intermediate level in Mandarin

Rahul Chauhan’s Current Industry Concentrix

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Work Experience

Concentrix

Senior Director

Sat Jun 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Concentrix Greater

Director

Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Concentrix

Director Crm Global And Site Leader

Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Ibm Global Business Process Services

Crm Delivery Leader (Gcg - China / Hk / Taiwan)

Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Ibm Global Business Process Services

Senior Operations Manager

Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jul 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Ibm Global Process Services

Operations Manager

Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)

Ibm Daksh

Team Leader

Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

Convergys

Tech Lead

Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Rahul Chauhan Email Addresses

ra****@co****.com Email

No phone number available.

FAQ About Rahul Chauhan

Rahul Chauhan is located at
Dalian, Dalian, China

Rahul Chauhan is a
Rahul started his career 14 years ago in 2002 with Convergys, India. Since then he remained in the service industry, and was part of IBM GPS, which was acquired by Concentrix in 2014. 2007 happened to be a turning point in his career when he was given an assignment to move to China to manage and turn delivery for a troubled account and since then Rahul decided to continue focus on growth within the China outsourcing industry. Rahul has now spent 9+ years in China working for some of the best managed companies in outsourcing industry, within mainland as well as Global fortune 500 companies across different industries and verticals. Rahul has experience of operating in India and China. As CRM Delivery leader for Greater China Group (HK, Taiwan and China), his role in IBM was to run end to end delivery for Consumer Electronics, Banking, Airline Industry, e-commerce, Travel and Transportation, Sales and Lead generation, and Education sector. This is a regional role with delivery centers spread across 5 cities, and a total span of 5000+ people. The role involves accountability for customer relationship management, service delivery & Solutions and responsibilities for P&L, Delivery on contracted SLA etc. Recently Concentrix acquired the customer care business from IBM and Rahul was promoted as Director CRM operations (Global accounts). Amongst other accomplishments , noteworthy achievement was recognition by IBM where he was awarded “Best of IBM” – one of the most prestigious awards run by IBM globally, where 500 people are chosen based on their accomplishments from a population of 400,000, and most recently awarded "Presidents Club Award" in Concentrix for contributing to a record growth in China in 2015 ~ 50% on HC and more than double digit growth in Revenue. Rahul is Fluent in English and Hindi, intermediate level in Mandarin Concentrix

Rahul Chauhan currently works in the
Concentrix

Rahul Chauhan specializes in
Rahul started his career 14 years ago in 2002 with Convergys, India. Since then he remained in the service industry, and was part of IBM GPS, which was acquired by Concentrix in 2014. 2007 happened to be a turning point in his career when he was given an assignment to move to China to manage and turn delivery for a troubled account and since then Rahul decided to continue focus on growth within the China outsourcing industry. Rahul has now spent 9+ years in China working for some of the best managed companies in outsourcing industry, within mainland as well as Global fortune 500 companies across different industries and verticals. Rahul has experience of operating in India and China. As CRM Delivery leader for Greater China Group (HK, Taiwan and China), his role in IBM was to run end to end delivery for Consumer Electronics, Banking, Airline Industry, e-commerce, Travel and Transportation, Sales and Lead generation, and Education sector. This is a regional role with delivery centers spread across 5 cities, and a total span of 5000+ people. The role involves accountability for customer relationship management, service delivery & Solutions and responsibilities for P&L, Delivery on contracted SLA etc. Recently Concentrix acquired the customer care business from IBM and Rahul was promoted as Director CRM operations (Global accounts). Amongst other accomplishments , noteworthy achievement was recognition by IBM where he was awarded “Best of IBM” – one of the most prestigious awards run by IBM globally, where 500 people are chosen based on their accomplishments from a population of 400,000, and most recently awarded "Presidents Club Award" in Concentrix for contributing to a record growth in China in 2015 ~ 50% on HC and more than double digit growth in Revenue. Rahul is Fluent in English and Hindi, intermediate level in Mandarin

Rahul Chauhan speaks the following languages:
No languages available.

Rahul Chauhan has prior experience in the following industries:
Ibm Global Business Process Services , Ibm Global Business Process Services , Ibm Global Process Services , Ibm Daksh , Convergys

Rahul Chauhan has the following professional experience:
Concentrix , Concentrix Greater , Concentrix , Ibm Global Business Process Services , Ibm Global Business Process Services , Ibm Global Process Services , Ibm Daksh , Convergys .