
Rajendra Raval
Core Competencies: MIS & Business Intelligence (Analytics) o Working with internal and client tech team to ensure complete support to Process... | Ahmedabad, Gujarat, India
*50 free lookup(s) per month.
No credit card required.
Rajendra Raval’s Emails ra****@po****.com
Rajendra Raval’s Phone Numbers No phone number available.
Social Media
Rajendra Raval’s Location Ahmedabad, Gujarat, India
Rajendra Raval’s Expertise Core Competencies: MIS & Business Intelligence (Analytics) o Working with internal and client tech team to ensure complete support to Process Owners in controlling leakage and supporting technology loophole closure. o Responsible for Report/Dashboard Designing & Automation through MS SQL, MYSQL, MS Access, o MS Excel & Macros and Portal Development to support process reporting and management. o Preparation of various intelligence analytical reports along with suggestions which act as a Decision o Support System and enables top management, client and operations at various levels to take advantage of Business Intelligence system to perform reviews, decision-making, analysis, implementation and feedback process. Project Management & Process Transitioning Initiatives o Created & managing Online Employee Information System, for better employee communication, Leave/Time/Performance Management and Other Utilities. o Involved in process transitioning in adherence with all process requirements. o Undertaking projects to identify current limitations & eliminate the same by using technology tools to increase overall project profitability & efficiency. o Ensuring uniformity in the process understanding at customer and organization end. Other Competencies: WFM, Operations, Training, Quality, Billing, Collection and Compliance o Involved in Resource (Seats & Manpower) Requirement Projection, Planning, Allocation, Scheduling/Rostering Agents, IDM, Schedule Adherence & Change Management and Real Time Monitoring & Escalation to get optimize Staff /Resource Utilization. o Ensuring that the team adheres to all quality tool and procedures necessary for the process to maintain Sales, Service Quality, Customer Satisfaction o Adopting best practices to manage client expectations. o Managed billing & collection for Domestic & International Processes.\Responsible for monthly revenue budgeting on basis of internal and client forecast.
Rajendra Raval’s Current Industry Landmark Insurance
Rajendra
Raval’s Prior Industry
Reliance Bpo
|
Azure Knowledge
|
Landmark Insurance Brokers
|
Landmark Insurance
Not the Rajendra Raval you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience

Landmark Insurance
General Manager
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Landmark Insurance Brokers
General Manager
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Landmark Insurance Brokers
General Manager
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Azure Knowledge
Associate Vice President - Mis & Business Intelligence
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Azure Knowledge
Associate Vice President - Domestic Cis
Fri Feb 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Sep 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Azure Knowledge
Associate Vice President - Mis & Business Intelligence
Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Azure Knowledge
Head - Mis & Wfm
Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Azure Knowledge
Deputy Manager - Process & Planning
Fri May 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Reliance Bpo
Am Mis & Ops Support
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)