
Ramu Adep
Strategic, Innovative leader with 15+ years of experience in IT, Cloud, SAAS industries building and leading support, services... | Hyderabad, Telangana, India
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Ramu Adep’s Emails ra****@sa****.com
Ramu Adep’s Phone Numbers 1800420733291406730****
Social Media
Ramu Adep’s Location Hyderabad, Telangana, India
Ramu Adep’s Expertise Strategic, Innovative leader with 15+ years of experience in IT, Cloud, SAAS industries building and leading support, services teams. Experience in managing scaling teams on Cloud, on-premise enterprise SAAS service teams across various domains like CRM, Healthcare, Enterprise Feedback Management, Enterprise Learning. - Built niche Teams around Proactive Monitoring, Mission Critical services defining Product & Processes from ground up - Specialized in defining innovative performance gauging metrics, Automations, customer value addon services
Ramu Adep’s Current Industry Salesforce
Ramu
Adep’s Prior Industry
Salesforcecom
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Icrea Infotech
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Sumtotal Systems
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Markettools
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Salesforce
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Work Experience

Salesforce
Director, Proactive Monitoring Operations
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Salesforce
Senior Manager, Proactive Monitoring
Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Salesforce
Senior Manager, Signature Success
Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Salesforce
Manager, Mission Critical Success
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Salesforce
Principal Mcs Engineer At Salesforce.Com
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Salesforce
Sr. Mcs Engineer
Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Markettools
Technical Support Engineer
Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Sumtotal Systems
Technical Support Engineer
Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Icrea Infotech
Sr. Technical Support Engineer
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Salesforcecom
Director, Proactive Monitoring Operations
— Present