
Ranjit Kumar
Career Objective Senior Support Analyst seeking roles in Application Support/Production Support, Client Data Ware house ,troubleshooting, Deployment, Change Requests... | Pune, Maharashtra, India
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Ranjit Kumar’s Emails ra****@nt****.com
Ranjit Kumar’s Phone Numbers No phone number available.
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Ranjit Kumar’s Location Pune, Maharashtra, India
Ranjit Kumar’s Expertise Career Objective Senior Support Analyst seeking roles in Application Support/Production Support, Client Data Ware house ,troubleshooting, Deployment, Change Requests Management, Disaster Recovery, Incident management, Oracle(SQL,PL/SQL) ,MS SQL, Unix, Linux, Informatica, Autosys , Control-M, .Net, Java,Kibana,Cloud. Experience Summary • Supporting multiple Trading (Post Trade) web based Applications (.net) used by Finance control Team, Higher Management & Sales persons across the investment bank . • Handling batch failures (Autosys /Control M batches) for T+1 data refresh jobs which were escalated by the batch monitoring team , the batch jobs runs Unix/Linux/PL/SQL/Informatica. • Strong Hands on Experience in SQL, Oracle (SQL, PL/SQL), Linux/Unix/Windows and Application Support (.Net). • Debug code (SQL) to understand and answer Business queries raised through incident queue in Service Now and attend Hotline calls from Sales Finance for urgent user queries and trade issues. • Prepare quick and reliable SQL scripts to do Trade reprocessing and static data updates. Implement them with planned and emergency Change requests • Working knowledge of SPLUNK for analyze and monitor a wide variety of data like application logs, web server logs, Syslog, Windows events and alerts. • Hands on in experience in resolving alerts (Geneos/Nimsoft/Splunk) for server and application related issues. • Having an extensive knowledge of Application Support responsibilities, based on the ITIL Framework Incident management and Change Management, Problem Management, Release Management, Risk Management. • Ensuring application and system support are available to the user community as per the agreed SLA's and KPI. • Liaised with technology teams to develop corrective action or work-arounds to resolve incidents • Improved the overall quality of service delivery by maintaining client SLA / OLAs. • Maintained all process documentation (SOPs / Operating Instructions) • Involved in application compliance with internal and regulatory obligations on a regular basis. • Good communicator with excellent analytical and learning skills.
Ranjit Kumar’s Current Industry Northern Trust
Ranjit
Kumar’s Prior Industry
Northern Trust
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Tata Consultancy Services
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Cognizant
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State Street
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Work Experience

Northern Trust
Assistance Vice President
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Northern Trust
Senior Application Support Specialist
Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
State Street
Assistant Manager
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Cognizant
Senior Application Support Analyst
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Tata Consultancy Services
Application Support Analyst
Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Northern Trust
Senior Application Support Specialist
— Present