
Raphaël Szymocha
From transnational research in Neuroscience to conversational AI in startup, 25 years of entrepreneurial and scientific experience in... | Lyon, Lyon, France
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Raphaël Szymocha’s Emails ra****@re****.co
Raphaël Szymocha’s Phone Numbers No phone number available.
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Raphaël Szymocha’s Location Lyon, Lyon, France
Raphaël Szymocha’s Expertise From transnational research in Neuroscience to conversational AI in startup, 25 years of entrepreneurial and scientific experience in data management, valuation and data science have taught me that data are raw diamonds to fuel business(es). It’s all about collection, computation and intelligence. Starting with a PhD in Neuroscience, where I succeeded in the modeling of human retroviruses neuropathogenesis and in the development of bioinformatics tools, I thereafter moved my skills to the modeling of production processes and organization in web companies. My passion for customer services raised after designing innovative applications and building scalable IT Systems for leading companies in the field of loyalty marketing (50M euros coupons managed) and e-commerce (#10th e-store in France). I advised business units to maximize customer knowledge, create lifetime value, improve customer intelligence, and lead design thinking projects on customer journeys to develop satisfaction and fight against churn. Innovation is my driving force and I now enjoy to manage it for Smart Data and Artificial Intelligence startups, with a strong proficiency in GDPR and privacy by design for compliant products. I am also a Key Account Manager experienced in Bank, Insurance, Real Estate, for complex sales-cycles with C-level exec. Today, I lead a fantastic team of talented developers at Reecall, who are equally passionate about creating a smart voice agent. Reecall answers all inbound calls and contacts, in natural interactions, giving your customers a 24/7 availability and engaging them into a conversation to truly qualify and answer their needs, and detect opportunities. In addition, Reecall’s integrated process automation (RPA) relieves your teammates from boring, recurring tasks and focus them on valuable work. Thus, if you are expecting to raise your customer satisfaction/NPS/QoS, nurture your CRM with enriched data, and leverage time of your collaborators to increase their productivity with RPA, contact us!
Raphaël Szymocha’s Current Industry Reecall
Raphaël
Szymocha’s Prior Industry
Inserm
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Himalaya Corp Eurasset
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Acti
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Cartaix Marketing Services
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Multepass
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Inside Process
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Skin And Sens
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C2is
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Cadre De Vie
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Reecall
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Work Experience

Reecall
Co-founder & CTO
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Cadre De Vie
Co-founder & CTO
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
C2is
COO
Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Skin And Sens
Co-founder & CMO
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Inside Process
CEO
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Dec 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Multepass
Deputy COO, Chief Customer Officer
Thu Jan 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Cartaix Marketing Services
CIO
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Acti
Associate & CTO
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Himalaya Corp Eurasset
Chief of Process & Methods
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Inserm
PhD : Doctorant, Chargé de Recherche Vacataire
Sun Jan 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)