[email protected] & No phone number available.

Raushan Kumar

With over 18 years of experience in IT service management, IT projects lifecycle, IT operations, migrations and transitions,... | Bengaluru, Karnataka, India

*50 free lookup(s) per month.

No credit card required.

Raushan Kumar’s Emails [email protected]

Raushan Kumar’s Phone Numbers No phone number available.

Social Media

Raushan Kumar’s Location Bengaluru, Karnataka, India

Raushan Kumar’s Expertise With over 18 years of experience in IT service management, IT projects lifecycle, IT operations, migrations and transitions, IT services, and project delivery and release, I am a Service Delivery Manager at FIS, a global leader in financial technology solutions. I hold ITIL, Lean Six Sigma Green Belt, and PRINCE2 certifications, demonstrating my proficiency and expertise in these domains. In my current role, I direct the IT functional support projects for over 300 US banks, ensuring optimal service management and delivery in line with ITIL capacities. I manage a team of 16 members in a 24*7 global working environment, monitor performance metrics, KPIs, and SLAs, and manage relationships with clients to deliver solutions that exceed their expectations. I also lead the service enhancement strategy and roadmap, implement best practices and processes, and drive innovation and growth for the organization. My mission is to transform the business through revolutionary IT service management and deliver customer delight.

Raushan Kumar’s Current Industry Fis

Raushan Kumar’s Prior Industry
Infosys | Mphasis An Hp | Accenture | Fis

Not the Raushan Kumar you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Fis

Senior Service Delivery Manager (Sap)

Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Fis

Service Delivery Manager

Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)

Accenture

Software Engineer Senior Analyst

Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Mphasis An Hp

Senior Infrastructure Engineer

Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Infosys

Application Support Specialist

Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Raushan Kumar Email Addresses

[email protected] Email

Raushan Kumar Phone Number

No phone number available. Phone number

FAQ About Raushan Kumar

Raushan Kumar is located at
Bengaluru, Karnataka, India

Raushan Kumar is a
With over 18 years of experience in IT service management, IT projects lifecycle, IT operations, migrations and transitions, IT services, and project delivery and release, I am a Service Delivery Manager at FIS, a global leader in financial technology solutions. I hold ITIL, Lean Six Sigma Green Belt, and PRINCE2 certifications, demonstrating my proficiency and expertise in these domains. In my current role, I direct the IT functional support projects for over 300 US banks, ensuring optimal service management and delivery in line with ITIL capacities. I manage a team of 16 members in a 24*7 global working environment, monitor performance metrics, KPIs, and SLAs, and manage relationships with clients to deliver solutions that exceed their expectations. I also lead the service enhancement strategy and roadmap, implement best practices and processes, and drive innovation and growth for the organization. My mission is to transform the business through revolutionary IT service management and deliver customer delight. Fis

Raushan Kumar currently works in the
Fis

Raushan Kumar specializes in
With over 18 years of experience in IT service management, IT projects lifecycle, IT operations, migrations and transitions, IT services, and project delivery and release, I am a Service Delivery Manager at FIS, a global leader in financial technology solutions. I hold ITIL, Lean Six Sigma Green Belt, and PRINCE2 certifications, demonstrating my proficiency and expertise in these domains. In my current role, I direct the IT functional support projects for over 300 US banks, ensuring optimal service management and delivery in line with ITIL capacities. I manage a team of 16 members in a 24*7 global working environment, monitor performance metrics, KPIs, and SLAs, and manage relationships with clients to deliver solutions that exceed their expectations. I also lead the service enhancement strategy and roadmap, implement best practices and processes, and drive innovation and growth for the organization. My mission is to transform the business through revolutionary IT service management and deliver customer delight.