[email protected] & No phone number available.

Ravindra Sharma

•16+ years of experience in IT and ITES organizations. •Proficient in Customer Relationship Management (CRM/eCRM), Contact Center, Cincom, Concerto... | Delhi, Delhi, India

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Ravindra Sharma’s Emails [email protected]

Ravindra Sharma’s Phone Numbers No phone number available.

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Ravindra Sharma’s Location Delhi, Delhi, India

Ravindra Sharma’s Expertise •16+ years of experience in IT and ITES organizations. •Proficient in Customer Relationship Management (CRM/eCRM), Contact Center, Cincom, Concerto (CELLIT), Quintus, DIVINE, Aspect Unified IP 7.1, GSM gateway. •Certified Expert for CELLIT (Contact Pro) CRM Technology from Miami (USA) in 2001. •Certified Expert for UIP 7.1 Technology from Singapore in 2012. •Expert in Design, Analysis, Development, Customizations, Implementation and Maintenance of various software tools related to CRM/eCRM and Voice/Web-based Contact Centers, MS SQL server 2000, EPBAX. •Complete awareness of the infrastructure and architecture of a Contact Center. •Possess Strong Leadership Qualities, Sound Team Spirit, Innovative Mind, Excellent Analytical and Problem Solving Capabilities, Good Communication Skills, and a Quick Learner. •Possess in-depth knowledge in Technical Leadership, Software Project Management, Principals of Software Engineering, and Business Process Migration.

Ravindra Sharma’s Current Industry Standard Chartered Bank

Ravindra Sharma’s Prior Industry
Profin Information Technology New Delhi | Minerva Telelink New Delhi | Ienergizer Inc Noida | Standard Chartered Bank

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Work Experience

Standard Chartered Bank

Manager – Collection Systems, India

Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Ienergizer Inc Noida

Manager Technology

Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)

Minerva Telelink New Delhi

Asstt.Manager (Software).

Tue Jun 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)

Profin Information Technology New Delhi

Engineer Software

Sat Nov 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)

Skills

Languages

Ravindra Sharma Email Addresses

[email protected] Email

Ravindra Sharma Phone Number

No phone number available. Phone number

FAQ About Ravindra Sharma

Ravindra Sharma is located at
Delhi, Delhi, India

Ravindra Sharma is a
•16+ years of experience in IT and ITES organizations. •Proficient in Customer Relationship Management (CRM/eCRM), Contact Center, Cincom, Concerto (CELLIT), Quintus, DIVINE, Aspect Unified IP 7.1, GSM gateway. •Certified Expert for CELLIT (Contact Pro) CRM Technology from Miami (USA) in 2001. •Certified Expert for UIP 7.1 Technology from Singapore in 2012. •Expert in Design, Analysis, Development, Customizations, Implementation and Maintenance of various software tools related to CRM/eCRM and Voice/Web-based Contact Centers, MS SQL server 2000, EPBAX. •Complete awareness of the infrastructure and architecture of a Contact Center. •Possess Strong Leadership Qualities, Sound Team Spirit, Innovative Mind, Excellent Analytical and Problem Solving Capabilities, Good Communication Skills, and a Quick Learner. •Possess in-depth knowledge in Technical Leadership, Software Project Management, Principals of Software Engineering, and Business Process Migration. Standard Chartered Bank

Ravindra Sharma currently works in the
Standard Chartered Bank

Ravindra Sharma specializes in
•16+ years of experience in IT and ITES organizations. •Proficient in Customer Relationship Management (CRM/eCRM), Contact Center, Cincom, Concerto (CELLIT), Quintus, DIVINE, Aspect Unified IP 7.1, GSM gateway. •Certified Expert for CELLIT (Contact Pro) CRM Technology from Miami (USA) in 2001. •Certified Expert for UIP 7.1 Technology from Singapore in 2012. •Expert in Design, Analysis, Development, Customizations, Implementation and Maintenance of various software tools related to CRM/eCRM and Voice/Web-based Contact Centers, MS SQL server 2000, EPBAX. •Complete awareness of the infrastructure and architecture of a Contact Center. •Possess Strong Leadership Qualities, Sound Team Spirit, Innovative Mind, Excellent Analytical and Problem Solving Capabilities, Good Communication Skills, and a Quick Learner. •Possess in-depth knowledge in Technical Leadership, Software Project Management, Principals of Software Engineering, and Business Process Migration.

Ravindra Sharma speaks the following languages:
No languages available.

Ravindra Sharma has prior experience in the following industries:
Ienergizer Inc Noida , Minerva Telelink New Delhi , Profin Information Technology New Delhi

Ravindra Sharma has the following professional experience:
Standard Chartered Bank , Ienergizer Inc Noida , Minerva Telelink New Delhi , Profin Information Technology New Delhi .