
Ray Dryden
Personal Profile: Ray has 20 years experience in IT Service Delivery in a range of roles from responsibility... | Newcastle upon Tyne, England, United Kingdom
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Ray Dryden’s Emails ra****@bt****.com
Ray Dryden’s Phone Numbers No phone number available.
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Ray Dryden’s Location Newcastle upon Tyne, England, United Kingdom
Ray Dryden’s Expertise Personal Profile: Ray has 20 years experience in IT Service Delivery in a range of roles from responsibility for delivering multiple service support activities of varying technologies and differing priorities, complexities and timescales to the set up and delivery of a number of ITIL disciplines within the Service Delivery organization on the Department for Work and Pensions Programme (DWP). Holds ITIL Managers Certificate Specialties: Problem Management Process Engineering, Service Delivery and Operations Management Customer focussed with strong working relationships Delivers consistently on time and within budget Excellent organisation skills, communication and networking skills at all levels Skilled in Persuasion, negotiation, good at getting others to provide input Delivery of Messaging, Unix , Data Networks and PC support services. Experienced in ISO/IEC2000 Security cleared to work on Government contracts
Ray Dryden’s Current Industry Balfour Beatty Worksmart
Ray
Dryden’s Prior Industry
Bt Group
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Tripartite Task Force
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Bt Global Services
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Btgs Omni Bid
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Balfour Beatty Worksmart
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Work Experience

Balfour Beatty Worksmart
Service Design Analyst
Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Group
Service Analysis Manager
Thu Jun 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Btgs Omni Bid
Service Design
Tue Mar 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Global Services
Service Analysis Manager
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jun 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Group
Problem Manager
Sat Mar 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon May 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Tripartite Task Force
Service Manager
Sun Sep 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Group
Service Designer
Sat Sep 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Bt Group
Support Centre Manager
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)