
Rebecca D'souza
My progressive track record lies in managing global customers, providing high-quality, cost-effective and customized services, effectively resolving customer... | Dubai, Dubai, United Arab Emirates
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Rebecca D'souza’s Emails re****@bi****.com
Rebecca D'souza’s Phone Numbers No phone number available.
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Rebecca D'souza’s Location Dubai, Dubai, United Arab Emirates
Rebecca D'souza’s Expertise My progressive track record lies in managing global customers, providing high-quality, cost-effective and customized services, effectively resolving customer complaints/ issues in an accurate & timely manner for high customer satisfaction & retention. I bring along 12+ years of rich diversified experience in SCM, Inbound Logistics, Customer Service & Order Fulfilment Operations, with reputed organizations in the Paper & Service Industry. Having an excellent work ethic, I consider myself as a winner, & I believe that my skills & my determination can take me a long way in achieving my goals. Bringing an open mind and an positive approach to each role, I evaluate strengths & vulnerabilities and believe it is critical to take on challenges, learn from failures to reveal untapped potential and influence high-impact results in the long run. I have proven my credentials by leading complex, enterprise-wide strategic sourcing initiatives, administering Supply Chain Procurement, logistics and Inventory Management. As a transformational leader, am skilled in building high-performance teams, coordinating between Cross-Functional Departments, Forwarders, Clearing Agents, Suppliers and Top Management for streamlined supply chain operations and delivery of optimal results. Some of the significant highlights across the tenure were: ►Led all aspects of Supply Chain Operations like 3PL / Supplier /Vendor Coordination, Logistics, Shipments, LCs, BGs, Freight Forwarding, RFPs/RFQs, and Contracts for seamless transportation of goods/ consignments to specified global destinations ► Knowledge of Customs Regulations from several countries - UAE, Saudi Arabia, Kuwait and India, and adherence to all Internal Policies, SOPs, Country Laws and Statutory Compliances ►Drove supply chain excellence, cost & resource savings through effective stock management, inventory control, best practices, process improvement, rate negotiations, alternate vendor development and localisation initiatives ►Built an ecosystem for Continuous Improvement, Process Automation & Change initiatives aimed at meeting and exceeding business goals ►Championed various initiatives that enhanced employee experience; measured improvement in the employee survey As a change leader, I am confident in my ability to comprehensively interpret priorities, align strategies & frameworks. If you wish to know more about my experience or can think of a potential business collaboration, then please mail me at [email protected]
Rebecca D'souza’s Current Industry Billerud
Rebecca
D'souza’s Prior Industry
Dp World
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Interiors International Fzco
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Asia Pulp And Paper
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Bridgestone
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Billerud
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Work Experience

Billerud
Team Leader - Customer Service Specialist (Inside Sales)
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Bridgestone
Senior Customer Service Representative
Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Asia Pulp And Paper
Sales Coordinator
Mon Jun 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Interiors International Fzco
Hr- Administrative Assistant
Sun Jun 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Dp World
Hr- Administrative Assistant
Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)