
Renato Guardiola
I am a seasoned Senior Support Engineer with a diverse background, including experience as a Site Reliability Engineer.... | Florianopolis, Santa Catarina, Brazil
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Renato Guardiola’s Emails re****@be****.com
Renato Guardiola’s Phone Numbers No phone number available.
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Renato Guardiola’s Location Florianopolis, Santa Catarina, Brazil
Renato Guardiola’s Expertise I am a seasoned Senior Support Engineer with a diverse background, including experience as a Site Reliability Engineer. I have a proven track record in ensuring the seamless monitoring, high availability, and reliability of enterprise application platforms. I specialize in swiftly troubleshooting and analyzing API requests and logs for applications and microservices, resolving critical incidents to maintain uninterrupted system performance. My expertise extends to handling a diverse set of tools, including New Relic, RabbitMQ, Argo CD, Terraform, Azure DevOps, Jira, Confluence, and more. I bring a deep understanding of complex tech environments, coupled with a strong background in application monitoring and observability. I excel in defining and fine-tuning production-critical alerts, root cause analysis (RCA), and conducting blameless postmortems, providing valuable insights to drive continuous system improvement. I take pride in collaborating seamlessly with cross-functional teams, contributing to the success of mission-critical projects. Proficient in Observability, SQL and NoSQL databases, Python for scripting automations, and troubleshooting API requests, I am always ready to take on new challenges in the dynamic tech landscape.
Renato Guardiola’s Current Industry Wipro
Renato
Guardiola’s Prior Industry
Self Employed
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World Service Brasil
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Hostinger Brasil
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Rd Station
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Ab Inbev
|
Wipro
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Work Experience

Wipro
Senior Support Engineer
Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ab Inbev
Site Reliability Engineer
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Rd Station
L2 Customer Support Analyst
Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Rd Station
L1 Customer Support Analyst
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
World Service Brasil
Passenger Services Supervisor/Operations Assistant
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Hostinger Brasil
Customer Support Agent
Mon Apr 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
World Service Brasil
Passenger Services Agent
Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Self Employed
Commercial Pilot
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)