Richa Singh
I have an experience of 14 years in the Telecom and BPO sector. I am an expert in... | Gurgaon, Haryana, India
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Richa Singh’s Emails ri****@ex****.in
Richa Singh’s Phone Numbers No phone number available.
Social Media
Richa Singh’s Location Gurgaon, Haryana, India
Richa Singh’s Expertise I have an experience of 14 years in the Telecom and BPO sector. I am an expert in Partner Management, Client Relationships, Project Management and Customer Service domains. During my stint with Bharti Airtel, I was responsible for managing the relationship and contract management with the Strategic Outsourced Partners. With IBM Daksh, I managed large teams responsible for offshore customer service in the Retail and Travel verticals. At Exclusively I was entrusted with building a cost effective Service Operations Model, setting up various customer delivery channels (Inbound & Outbound) and drive best in class service delivery. At British Telecom, I started with managing the Commercial Workstream for a Global Goods Consumer Company (Fixed Voice to Teams Transformations) and then moved to the WAN Tower and now I am the Global Lead for LAN Transformation.
Richa Singh’s Current Industry BT Group
Richa
Singh’s Prior Industry
Ibm Daksh
|
Bharti Airtel
|
Exclusively
|
BT
|
BT Group
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Work Experience
BT Group
Project Management Professional
Mon Apr 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
BT
Project Implementation Coordinator Expert
Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Exclusively
VP - Customer Service
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue May 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Bharti Airtel
Senior Manager
Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibm Daksh
Manager Operations
Fri Sep 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Richa Singh Email Addresses
FAQ About Richa Singh
-
Richa Singh is located at
Gurgaon, Haryana, India -
Richa Singh is a
I have an experience of 14 years in the Telecom and BPO sector. I am an expert in Partner Management, Client Relationships, Project Management and Customer Service domains. During my stint with Bharti Airtel, I was responsible for managing the relationship and contract management with the Strategic Outsourced Partners. With IBM Daksh, I managed large teams responsible for offshore customer service in the Retail and Travel verticals. At Exclusively I was entrusted with building a cost effective Service Operations Model, setting up various customer delivery channels (Inbound & Outbound) and drive best in class service delivery. At British Telecom, I started with managing the Commercial Workstream for a Global Goods Consumer Company (Fixed Voice to Teams Transformations) and then moved to the WAN Tower and now I am the Global Lead for LAN Transformation. BT Group -
Richa Singh currently works in the
BT Group -
Richa Singh specializes in
I have an experience of 14 years in the Telecom and BPO sector. I am an expert in Partner Management, Client Relationships, Project Management and Customer Service domains. During my stint with Bharti Airtel, I was responsible for managing the relationship and contract management with the Strategic Outsourced Partners. With IBM Daksh, I managed large teams responsible for offshore customer service in the Retail and Travel verticals. At Exclusively I was entrusted with building a cost effective Service Operations Model, setting up various customer delivery channels (Inbound & Outbound) and drive best in class service delivery. At British Telecom, I started with managing the Commercial Workstream for a Global Goods Consumer Company (Fixed Voice to Teams Transformations) and then moved to the WAN Tower and now I am the Global Lead for LAN Transformation. -
Richa Singh speaks the following languages:
No languages available. -
Richa Singh has prior experience in the following industries:
Exclusively , Bharti Airtel , Ibm Daksh -
Richa Singh has the following professional experience:
BT Group , BT , Exclusively , Bharti Airtel , Ibm Daksh . -
You can view Richa Singh’s
LinkedIn profile at LinkedIn URL. -
Richa Singh’s work email addresses are
[email protected] . -
Richa Singh works at
BT Group
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